Enablement Specialist

Viewpost; Orlando (FL); On-site; USD 55,000 - 75,000; Full time

Job summary

A leading digital payment solutions provider in Orlando seeks a Supplier Enablement Specialist to spearhead vendor outreach efforts. This role involves significant outbound communication to transition vendors to electronic payment methods such as ACH or Virtual Credit Cards. Candidates should have B2B experience and strong communication skills, thriving in a dynamic, fast-paced environment. If you're passionate about improving payment solutions and driving vendor engagement, this opportunity is for you.

Qualifications

• Proven B2B experience in a relevant field.
• Ability to work cross-functionally and in teams.
• Superior ethics, judgment, and dependability.

Responsibilities

• Execute high volume of outbound calls and emails.
• Educate vendors on electronic payment benefits.
• Maintain and update vendor information accurately.

Skills

B2B Experience

Excellent organizational and time management skills

Strong verbal and written communication skills

Ability to thrive in a fast-paced environment

High level of accuracy

Passion for working with data

Education

High School Diploma

Bachelor's degree

Tools

MS Office (Teams, Excel, PowerPoint, Word)

Job description

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We believe every business should be able to make and receive payments with the same ease of use expected by consumers, and we work every day to improve how payments are sent and received by some of the most recognizable brands in the world. We are closing the digital payment gap and redefining payment expectations for companies that are large and small.

Viewpost is comprised of tight-knit teams. Our people have the freedom to approach, own, and solve problems creatively. We’re 100% about impact, and 0% about ego.

We send billions of dollars a year and we are growing rapidly. Why aren’t you a part of it?

Your Mission

As a Supplier Enablement Specialist, you will be at the forefront of vendor outreach, responsible for initiating contact and engaging vendors on behalf of our clients. This role is heavily focused on high-volume outbound calling and emailing, with the goal of converting vendors from paper check payments to either ACH or Virtual Credit Card (VCC) payment methods. You'll play a key role in educating vendors about the benefits of electronic payments and ensuring a seamless transition process.

Responsibilities

• Execute a high volume of outbound calls and emails daily to educate and enroll vendors in ACH or VCC payment programs
• Follow structured outreach cadences (calls, voicemails, emails, and follow-ups) to maximize vendor engagement
• Utilize research and tools to identify key vendor contacts and decision-makers
• Represent Viewpost with confidence while presenting our vendor value propositions for electronic forms of payment
• Adopt and leverage internally built tools to organize and track your daily tasks
• Consistently meet goals for performance and outreach
• Work curated queues of opportunities, pivoting to specialized campaigns with targeted timelines when necessary
• Maintain and update vendor information and payment preferences accurately
• Collaborate with internal teams on system improvements and new customer and vendor experience
• Contribute to internal process improvements to promote efficiency, effectiveness, profitability
• Work with account management team to provide feedback regarding new customers and vendors
• Attend bi-weekly team meetings and weekly 1:1 session
• Work closely with Sales, Support, Account Management and Payment Operations teams to understand company objectives, increase revenue and mitigate operational impact

Qualifications

• B2B Experience Required
• ACH Experience Preferred
• Superior service heart
• Drive to deliver consistently
• Superior ethics, judgement, and dependability
• Excellent organizational and time management skills
• Strong verbal and written communication skills
• Enthusiastic and energetic
• Ability to thrive in a lean, fast-paced, dynamic environment with high performance expectations
• Strong ability to work cross functionally and in teams
• High level of accuracy; eye for detail
• Passion for working with data – gathering and reviewing
• Ability to build a value proposition through effective probing and understanding of the customer’s business model
• High School Diploma - Bachelor's degree (Preferred)
• Strong PC skills
• High Proficiency in MS Office (Teams, Microsoft Excel, PowerPoint, Word)

Seniority Level

Mid-Senior level

Employment Type

Full-time

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