EMS Operations Supervisor: Field Leadership & Logistics

Guardian Flight, Inc.; City of Corning (NY); On-site; USD 29,000 - 45,000; Full time

Job summary

Guardian Flight, Inc. in Corning, NY seeks a Supervisor/Crew Chief to support day-to-day EMS operations from the field with management oversight. The role involves directing staff, coordinating with agencies, and ensuring compliant field operations.

Starting pay is $21.32 per hour with progression based on certification level and experience. The position requires NYS EMT or Paramedic certification, CPR/ACLS/PHLTS, and EMS experience.

Qualifications

• High School diploma or GED.
• Current NYS EMT or Paramedic certification.
• Current CPR, PHLTS and ACLS certification, or equivalent.
• Three years EMS experience required.
• EMT/Paramedic field experience preferred.

Responsibilities

• Directs, monitors, communicates with and evaluates all field employees in his/her assigned area.
• Acts as a liaison with patients, public safety agencies, training institutions, hospital personnel, and other system users.
• Ensures maintenance of qualified field operations through daily contact, oversight, communication, and evaluation.
• Assists with preparation of employee evaluations and field crew contact reports.
• Ensures PCRs and other field paperwork is reconciled daily in conjunction with the PCR processing.
• Ensures operational response exceptions are brought to closure with appropriate action.
• Provides staff counseling and guidance and information regarding AMR Operations.
• Makes timely investigations of incidents involving assigned units; completes reports and counsels staff.
• Maintains adequate staffing, equipment and medical supplies for field units.

Skills

Driving

System status management

Communication skills

Education

High School diploma

NYS EMT or Paramedic certification

CPR, PHLTS and ACLS

Some advanced education preferred

Tools

MS Office

Job description

Guardian Flight, Inc. in Corning, NY seeks a Supervisor/Crew Chief to support day-to-day EMS operations from the field with management oversight. The role involves directing staff, coordinating with agencies, and ensuring compliant field operations.

Starting pay is $21.32 per hour with progression based on certification level and experience. The position requires NYS EMT or Paramedic certification, CPR/ACLS/PHLTS, and EMS experience.