EMS Operations Manager

Staff Financial Group; Detroit (MI); On-site; USD 85,000 - 105,000; Full time

Job summary

A leading staffing firm in Michigan is seeking an Operations Manager to oversee day-to-day EMS operations. The role includes supervising 3–4 shift managers, ensuring staffing coverage, and supporting hiring processes. Candidates should have experience in EMS or ambulance operations management and strong leadership skills. This position offers a competitive salary ranging from $85,000 to $105,000 annually.

Qualifications

• Experience in EMS or ambulance operations management is essential.
• Must have strong leadership capabilities.
• Ability to thrive in high-pressure situations.

Responsibilities

• Oversee daily EMS operations and manage shift managers.
• Ensure operational standards are met and adjusted as needed.
• Handle escalations and support hiring processes.

Skills

Leadership skills

Ability to work under pressure

Operational management

Job description

Operations Manager – Michigan

Location: Romulus, MI
Reports To: Director of Operations
Compensation: $85,000 – $105,000

Role Summary

Manages day-to-day EMS operations, supervising shift managers and frontline execution.

Key Responsibilities

• Supervise 3–4 Shift Managers.
• Ensure staffing coverage and operational execution.
• Handle daily escalations.
• Support hiring and onboarding.
• Enforce standards and performance metrics.

Ideal Background

• EMS or ambulance operations management experience.
• Strong people leadership.
• Comfortable with high-pressure environments.