EMS Instructor

Wake; Raleigh (NC); On-site; USD 51,000 - 66,000; Full time

Job summary

Wake County EMS is seeking an EMSTraining Instructor to deliver instructional content supporting the EMS education mission. You will train providers, support continuing education and re-credentialing, and help evaluate program effectiveness while maintaining accurate records and researching data.

The role requires strong interpersonal and communication skills, problem solving, and self-motivation. Duties include delivering diverse content, mentoring students, and coordinating with internal and

Qualifications

• Associate degree required with EMS background.
• North Carolina EMT Paramedic certification required.
• NC OEMS Level 1 Instructor Credential or ability to obtain within six months of hire.
• EMS Instructor Methodology or NA EMS Educators Level 1 course or ability to obtain within six months.

Responsibilities

• Deliver instruction and train employees, students, faculty, and partners by providing information, including appropriate procedures, practices and/or the operation of equipment.
• Evaluate system needs through review of education requirements, student feedback and clinical research.
• Administer education programs and activities including managing resources, time and students.
• Grade student work.
• Counsel students regarding progress and mentor students.
• Use formative and summative assessment techniques to improve learning.
• Evaluate student performance through direct observation and review of performance reports.
• Enforce policies, protocols and standards.
• Communicate effectively to individuals and groups in writing and verbally as it relates to education, training and re-credentialing.
• Develop and strengthen relationships through communication with external and internal partners and customers regarding education and training.
• Utilize software and hardware for instructional purposes including biomedical equipment, simulation tools and audio-visual equipment.

Skills

Interpersonal skills

Problem solving

Self-initiative

Training delivery

Communication

Education

Associate's degree

No specific experience required

North Carolina EMT Paramedic Certification

NC OEMS Level 1 Instructor Credential (or ability to obtain in 6 months)

EMS Instructor Methodology or NA EMS Educators Level 1 (or ability to obtain in 6 months)

Valid Driver’s License with safe driving record

Equivalent education and experience accepted

One year EMS instruction experience (preferred)

NC OEMS Level 1 Instructor Credential (preferred)

Tools

Biomedical equipment

Simulation tools

Audio-visual equipment

Job description

What You'll Be Doing

The EMSTraining Instructor is primarily responsible for the delivery of instructionalcontent to support the overall educational mission of the Wake County EmergencyMedical Services (EMS) department. The EMS Training Instructor will providesupport for training, continuing education and re-credentialing for allproviders within the Wake County EMS System. This support of training andeducation will include direct delivery of education through traditional andnon-traditional methods, evaluating program effectiveness, maintaining accuraterecords, analyzing data and research, and assisting the EMSSupervisors-Training (i.e. Training Captains).

The EMSTraining Instructor should be fully capable of effectively delivering a varietyof content to a diverse population of students ranging in age, experience,background, and learning styles. The EMS Training Instructor will need to havestrong interpersonal skills, problem solving skills, and self-initiative.

Key Responsibilities:

• Understandand practice our mission statement of Prompt, Compassionate and ClinicallyExcellent Care
• Deliverinstruction and train employees, students, faculty, and partners byproviding information, including appropriate procedures, practices and/orthe operation of equipment
• Evaluatesystem needs through review of education requirements, student feedbackand clinical research
• Administereducation programs and activities to include managing resources, time andstudents
• Gradestudent work
• Counselstudents regarding progress and mentor students
• Useformative and summative assessment techniques to improve learning
• Evaluatestudent performance through direct observation and review of performancereports
• Enforcepolicies, protocols and standards
• Effectivelyand respectfully communicate to individuals and groups in both written andverbal form as it relates to education, training and re-credentialing
• Developand strengthen relationships through communication with external andinternal partners and customers regarding education and training
• Effectivelyutilize software and hardware for instructional purposes to includebiomedical equipment, simulation tools and audio-visual equipment

Other Responsibilities:

• Participatein community outreach and public events
• Participatein various department specific committees
• Staffthe Emergency Operations Center or support departmental and countyresponse to unusual events

PLEASE NOTE:***A criminal background and driving record check will be conducted, andpre-employment drug test is required.***

About Our Team

Wake County EMS is a cutting-edge emergency medical services system that is responsible for providing EMS services throughout Wake County including within each of the county’s 12 local municipalities. We have well-developed mobile integrated health (community paramedicine) and research programs. We responded to over 140,000 requests for 911 EMS services in 2025. We greatly value the enrichment we receive through diversity in our staff, and we are continuously working to enhance that diversity and create spaces where all employees can thrive.

The Basics (Required Education and Experience)

• Associate's degree
• No specific experience required
• Certification as a North Carolina Emergency Medical Technician Paramedic
• NC Office of EMS (NCOEMS) Level 1 Instructor Credential or the ability to obtain within six months of hire
• EMS Instructor Methodology or National Association of EMS Educators Level 1 Course or be able to obtain within six months
• Valid Driver’s License and “safe” driving record
• Equivalent education and experience are accepted

Beyond the Basics (Preferred Education and Experience)

• One year of experience instructing emergency medical services
• NC Office of EMS (NCOEMS) Level 1 Instructor Credential

How Will We Know You're 'The One'?

• Ability to select and use training and instructional methods and procedures appropriate for the situation
• Ability to demonstrate excellence in critical thinking, communication and conflict resolution
• Ability to demonstrate a commitment to internal and external customer service and excellence during all communications
• Ability to effectively send, receive and respond to requests while maintaining a high level of confidentiality
• Attention to detail, project and time management skills and the ability to manage multiple priorities
• Ability to maintain knowledge of Wake County EMS System treatment protocols, procedures and Wake County EMS operating guidelines
• Ability to remain familiar with emergency and prehospital medical care
• Ability to communicate with others including a variety of cultures, backgrounds, ages, and education levels to convey information effectively
• Excellent professional presentation skills

About This Position

Location: Emergency Services EducationRaleigh, NC 27610

Employment Type: Regular

Work Schedule: Mon - Fri with availability during evenings, weekends and holidays as needed.

Hiring Range: 36.75 - 47.78

Market Range: 36.75 - 58.80

What Makes Wake Great

Consistently ranked high among the best places to live and work in America, Wake County is the proud home to NC State University, Research Triangle Park, and the two-time Stanley Cup Champion Carolina Hurricanes, winners in 2006 and 2026. In addition to being Wake County’s seat of government, Raleigh is also the center of state government, with the Capitol Building, legislature and many state government offices located in Raleigh. With an estimated population of just over 1.2 million residents, Wake County is North Carolina’s most populous county. Entertainment, recreation, and art and culture abound with the North Carolina Museum of Art, JC Raulston Arboretum, and the Neuse River Trail all in the heart of Wake County. Wake County uses the Council/Manager form of government. Currently, the seven members of the Board of Commissioners are elected by district on a partisan basis and serve four-year terms. Starting in fall 2026, the Wake County Board will have seven commissioners elected by voters in their districts and two at-large commissioners elected by the whole County. The County is regarded as a fiscally responsible and well-managed government, enjoying a AAA bond rating. The County’s FY2027 General Fund budget is approximately $2.28 billion, and the County has more than 5,000 full time employees. Wake County Government came in at #2 on the Healthiest Employers list for 2024. This year, US News & World Report ranked Raleigh #5 on its list of Best Places to Live, and the Milken Institute ranked Raleigh #1 on its 2025 list of Best-Performing Cities.

Equal Opportunity Statement

Wake County provides equal employment opportunities (EEO) to all employees and applicants foremployment without regard to race, color, religion, sex, national origin, age, disability or genetics.

Background Check Statement

Position may require a background check that mayinclude: criminal, credit, motor vehicle, education, and sexual offender registry or others based on jobrequirements. Unless required by state law, a record of conviction will not automatically exclude you fromconsideration for employment. Wake County Government is an Equal Opportunity Employer.

Emergency Service Worker Statement

In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected.Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, duringand after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.