EMS Field Trainer (FTO)

Guilford County Government; Greensboro (NC); On-site; USD 65,000 - 90,000; Full time

Job summary

Guilford County Government seeks an experienced EMS instructor to supervise and direct the delivery of emergency and non-emergency services. This role focuses on field training, orientation of new and progressing EMS personnel, and ongoing education across all levels.

You will assess competency, provide daily feedback, and help ensure compliance with regulatory standards. The position also involves performing Paramedic duties as needed within a dynamic field environment.

Qualifications

• NC EMT Paramedic certification required.
• Associate degree with 2+ years paramedic experience OR high school diploma with 4+ years paramedic experience.
• CPR, ACLS and PALS provider certifications required; PHTLS/BTLS/ITLS or equivalent Trauma Management Course.
• IC 100, 700 required; valid driver’s license.
• ACLS, PALS, Trauma Management, CPR or BLS instructor certifications within 1 year of hire; IC 200 within 1 year.

Responsibilities

• Supervise and direct delivery of EMS services and instruction.
• Serve as field trainer for orientation of new and progressing EMS employees.
• Assess and improve competency; provide daily feedback and documentation.
• Support ongoing education and field training for all levels of staff.
• Perform duties of a Paramedic as required; participate in quality improvement.

Skills

Paramedic knowledge

Instructing adults

Feedback delivery

Interpersonal communication

HazWoper training

Education

Associate’s degree or higher in related field

Job description

GENERAL STATEMENT OF DUTIES

This person supervises and directs the delivery of skilled emergency and non-emergency services in a variety of areas including emergency medical and rescue operations, advanced medical assistance, mentoring, training, classroom instruction, public education, mass casualty management, and other duties as required. This position serves as the field trainer responsible for the extensive orientation process of all new and progressing EMS employees.

DISTINGUISHING FEATURES OF THE CLASS

Employees in this class provide direct instruction to employees in emergency medical service practices and respond to emergencies as paramedics. The role focuses on field instruction, serving as a trainer, clinical educator, and evaluator for less experienced or progressing EMS personnel. Training supports employees in obtaining or maintaining certifications and licenses as credentialed EMS providers at all levels in North Carolina. The majority of time is dedicated to individual and group instruction, demonstrating proper emergency medical assessment, treatment, procedures, and documentation. Employees also respond to service calls as paramedics. Work is supervised by a higher-level training administrator or other administrative supervisor and is evaluated based on performance objectives, progressing personnel achievement, and feedback from progressing personnel and supervisors.

DUTIES AND RESPONSIBILITIES

Essential duties and responsibilities include, but are not limited to:

• Responsible for assisting with the orientation process for all new EMS personnel.
• Responsible for assessment and improvement of competency for EMS personnel in progression phases.
• Conducts daily performance feedback and documentation of all new and progressing employees.
• Assists with continuing education and field training with personnel at all levels of function as required.
• Assists with the identification of performance deficits, remediation, and/or resolution of other training issues
• Assists with continuous quality improvement of the field training and evaluation programs.
• Performs all duties of a Paramedic

RECRUITMENT STANDARDS

Knowledge, Skills and Abilities

• Knowledge of Paramedic National Curriculum for education
• Knowledge of Guilford County Personnel Regulations.
• Knowledge of Guilford County EMS Departmental Policies.
• Knowledge of NCCEP policies, procedures, and protocols
• Knowledge of NCOEMS Rules and Regulations.
• Knowledge of State and Federal Rules and Regulations (OSHA, HIPAA-Privacy, and other regulatory, standard, or policy deemed applicable or appropriate)
• General Paramedic knowledge
• Knowledge of interpersonal communication principles and adult learning practices.
• Ability to effectively engage, instruct, and provide feedback to adult learners.
• HazWoper or equivalent training.

MINIMUM QUALIFICATIONS

NC EMT Paramedic certification. Associate’s degree with at least two years paramedic experience OR high school diploma/GED with at least four years paramedic experience.

CPR, ACLS, and PALS provider certifications required. PHTLS, BTLS, ITLS, or an equivalent Trauma Management Course. IC 100, 700. Valid driver’s license.

SPECIAL QUALIFICATIONS AND CERTIFICATIONS

ACLS, PALS, Trauma Management, CPR or Basic Life Support Instructor Certifications required within one (1) year of hire. IC 200 required within one (1) year of hire. FTEP and CIT certifications within one (1) year of hire.

PREFERRED QUALIFICATIONS AND CERTIFICATIONS

Associate’s degree or higher with major in business administration, emergency medicine, education or a related field. At least four years of paramedic experience. CPR (BLS), ACLS, and PALS instructor certifications upon hire. IC 200 upon hire. NC Level I EMS Instructor certification.

Physical and Mental Demands

Work typically involves field operations. When required to perform as a Paramedic in and emergency, the employee is subject to the physical and mental demands of a Paramedic calling for full coordination of sensory and manipulative abilities in order to achieve full performance to exacting standards. Tasks may involve heavy lifting or moving of equipment or patients.

Working Conditions

Work is characteristically performed in a field environment causing exposure to a variety of outdoor environmental conditions.

Driving is Essential

Driving is an essential requirement of this position whether driving a County owned or personal vehicle to conduct county business. Motor Vehicle Reports may be verified for valid driver's license and that the driving record is compatible with the county's driving criteria.
If a personal vehicle is operated for county business proper insurance is maintained as per Guilford County's vehicle use policy.

Special Note

This generic class description gives and overview of the job class; its essential job functions and recommended job requirements. However, for each individual position assigned to this class, there is available a completed job description with physical abilities checklist which can be reviewed before initiating a selection process. They can provide additional detailed information on which to base various personnel actions and can assist management in making legal defensible personnel decisions.