EMS Fleet Supervisor

College of Pastoral Supervision and Psychotherapy; North Carolina; On-site; USD 70,000 - 90,000; Full time

Job summary

FirstHealth of the Carolinas seeks a full‑time EMS Fleet Supervisor to drive excellence in our Fleet Maintenance department. A decisive, hands‑on leader will manage shop operations, implement efficient workflows, and uphold safety and accountability for technician teams.

Requirements include five years in fleet service or equivalent leadership, plus a valid NC driver’s license. This role supports a multi‑hospital healthcare network and involves heavy equipment and complex diagnostics.

Qualifications

• High School Diploma or GED required.
• Current valid NC driver’s license with a good driving history.
• Five (5) years full‑time experience in a fleet service position or equivalent leadership/education.

Responsibilities

• Plan and oversee fleet maintenance operations to ensure safety and readiness of EMS vehicles.
• Lead technicians; enforce safety standards; coordinate schedules and service requests.
• Maintain inventory, order parts, and document repairs and inspections.
• Coordinate EMS remounts and oversee quality control of fleet services.

Education

High School Diploma or GED

Job description

Overview

EMS Fleet Supervisor - FirstHealth of the Carolinas

FirstHealth of the Carolinas seeks a full‑time EMS Fleet Supervisor to drive excellence in our Fleet Maintenance department. We need a decisive, hands‑on leader to manage shop operations, implement efficient workflows, and hold technician teams to the highest standards of safety and accountability. This position requires proven experience in strategic team leadership, advanced emergency vehicle diagnostics, and a valid NC driver’s license to maintain peak fleet readiness.

FHC Workplace Advantages

• Meaningful Impact: Mechanics perform vital maintenance that directly supports life‑saving patient care with emergency medical transports as well as daily operations of a multi‑hospital healthcare system.
• Safety‑First Culture: FHC prioritizes a rewarding, high‑standard safety environment over high‑pressure commercial garage production metrics.
• Diverse Fleet Variety: Team members work on a broad range of municipal and emergency vehicles, preventing the burnout associated with repetitive assembly‑line work.
• Cutting‑Edge Technology: The role offers valuable exposure to advanced systems, including alternative fuels, electric motors, and complex electronics.
• Elite Team Environment: Mechanics collaborate with a highly skilled, dedicated team within a leading regional healthcare network.

Additionally, we agree that including our fleet size adds valuable context to the job postings. For the summary, we currently manage 59 ambulances and 110 supporting vehicles.

Responsibilities

1. Uses appropriate problem‑solving approach to plan performance of services.
2. Provides services with consideration of the physical, psycho‑social, cultural/spiritual, and age‑specific needs of those served.
3. Uses equipment/supplies correctly.
4. Uses appropriate safety and infection control measures.
5. Teaches/directs/advises/informs others in an appropriate manner.
6. Reports/records information correctly.

Technical and operational tasks:

• Lubricating service, diagnose, repair, assemble, and maintain equipment and vehicle such as ambulances, automobiles, and trucks.
• Performs general tire and repair work on equipment and vehicles.
• Performs field or shop inspections of heavy and light equipment to determine repair needs or estimate cost of repairs.
• Communicates status of repair, maintenance of fabrication work.
• Maintains inventory of all supplies for units and bases.
• Orders parts and receive/stock inventory.
• Maintains inventory accountability and provide an inventory report each month.
• Provides accountability and oversight of the EMS remount process.
• Completes monthly inspections and quality control review of Fleet operations.
• Maintains oversight of all vehicle repairs and services completed at the Star Fleet operations.
• Responsible for scheduling all service for EMS vehicles.
• Proficient with all computer-based programs used within Fleet operations.
• Responds to EMS mechanical issues or accidents as required.
• Coaches, counsels, and appraises employees regarding performance and/or disciplinary matters according to FHC policy and philosophy.
• Monitors the quality of work performed and intervenes, when appropriate, to correct or enhance services.
• Accurately updates manual and computerized records related to work activities.
• Ensures appropriate and timely verbal and written communication to Administration, departmental staff and peers to facilitate flow and decision‑making.

Qualifications

• High School Diploma or GED required.
• Current valid NC driver’s license (as appropriate) with a good driver history required.
• Requires five (5) years full‑time experience in a fleet service position, or a combination of leadership experience and education.