EMS & First Aid Supervisor — Park Medical Ops Leader

Enchanted Parks; Kansas City (MO); On-site; USD 34,000 - 55,000; Full time

Benefits offered by this job

Free Park Admission

Health Insurance

Vision

Paid Time Off

Job summary

Enchanted Parks in Missouri seeks an Emergency Medical Services and First Aid Supervisor to oversee daily EMS and First Aid operations, staffing, and workers' compensation administration for the park.

You will ensure compliant medical response, coordinate with medical directors and guest safety teams, manage equipment and supplies, and lead training, documentation, and return-to-work programs to support guest service and risk reduction.

Qualifications

• Associate’s or bachelor’s degree in EMS, healthcare administration, emergency management, public safety, occupational health, business, or related field.
• Current EMT certification or ability to obtain and maintain certification.
• Minimum 3 years EMS or medical services experience.
• Minimum 1 year of supervisory or leadership experience.
• Experience administering workers’ compensation programs, injury management, or claims processes.
• Knowledge of EMS operations, patient care documentation, and emergency response procedures.
• Strong communication, organizational, and leadership skills.
• Valid driver’s license.

Responsibilities

• Direct and oversee EMS and First Aid operations, staffing, and readiness.
• Ensure compliance with EMS regulations, medical protocols, and company standards.
• Monitor service levels, patient care documentation, and quality metrics.
• Coordinate with medical directors, healthcare partners, and emergency agencies.
• Lead medical preparedness for daily operations and events.
• Oversee equipment inspection, maintenance, and supplies.
• Coordinate return-to-work and injury management programs for injured associates.
• Maintain patient care records and EMS reports.
• Develop EMS training programs and drills; onboard new personnel.
• Assist with budgeting and purchasing related to medical operations.

Skills

EMS operations

Leadership

Communication

Organizational skills

Valid driver's license

Education

Associate's Degree

Bachelor's Degree

Job description

Enchanted Parks in Missouri seeks an Emergency Medical Services and First Aid Supervisor to oversee daily EMS and First Aid operations, staffing, and workers' compensation administration for the park.

You will ensure compliant medical response, coordinate with medical directors and guest safety teams, manage equipment and supplies, and lead training, documentation, and return-to-work programs to support guest service and risk reduction.