EMS Field Operations Leader (ALS)

Global Medical Response; Modesto (CA); On-site; USD 118,000 - 125,000; Full time

Job summary

Global Medical Response (GMR) in Modesto, CA seeks an Operations Field Supervisor to oversee day-to-day field operations, facilitate field-management communication, and interface with outside agencies. Responsibilities include ensuring staffing, equipment, and medical supply readiness, and direct ALS patient care.

The role requires EMS experience, Paramedic credentials, and strong knowledge of policies, PCR processes, and safety standards.

Qualifications

• High school diploma or GED required.
• Current CPR, PHTLS or ITLS, PALS, and ACLS certification, or equivalent credentials.
• Some advanced education preferred.
• Must be able to acquire all county certifications.
• Three years EMS experience required; Paramedic field experience preferred.

Responsibilities

• Direct, monitor, communicate with and evaluate all field employees in his/her assigned area.
• Liaison with patients, public safety agencies, training institutions, hospital personnel, and other system users.
• Ensure maintenance of quality field operations through daily contact, oversight, communication, and evaluation.
• May prepare employee evaluations and field crew contact reports.
• Ensure PCRs and other field paperwork is 100% reconciled daily in conjunction with the PCR processing.
• Ensure 100% of operational response exceptions are brought to closure with appropriate action.
• Provide staff counseling and guidance and information regarding AMR operations.
• Promptly investigates incidents involving assigned units or personnel, including filing of internal and external reports, and counseling staff.
• Ensure maintenance of adequate levels of staffing, equipment and medical supplies for field units
• Implement and enforce company policies and standards.
• Perform direct ALS patient care activities.
• Maintain communication with other agencies and departments.
• Serve on committees with other departments to set policies and generate ideas.
• Perform other related duties as required.
• Prepare reports and manage projects as assigned by Operations Manager or Director of Operations.
• Maintain availability during disaster situations or mass casualty incidents and assist in any capacity needed.
• Attend scheduled meetings as required by the Operation Manager.
• Responsible for complying with all local, state, and federal employment laws and company policies.
• Responsible for supervising, directing and developing subordinates, including completing performance reviews, counseling sessions, etc.
• Responsible for developing and maintaining department budgets.
• Responsible for adhering to all company policies and procedures.
• Direct AMR resources during mass casualty/disaster operations.
• Adherence to and compliance with information systems security is everyone’s responsibility.
• Mentor employees, conduct performance evaluations, counsel and provide disciplinary actions to assigned personnel, and work to facilitate individual and team development that drives positive results.
• Champion affirmative action efforts in all aspects of employment, including but not limited to staffing, training, promotion, etc.

Skills

Field supervision

EMS experience

Paramedic

MS Office

Communication skills

Education

High school diploma or GED

CPR/ITLS/PALS/ACLS certs

Tools

MS Office suite

Job description

Global Medical Response (GMR) in Modesto, CA seeks an Operations Field Supervisor to oversee day-to-day field operations, facilitate field-management communication, and interface with outside agencies. Responsibilities include ensuring staffing, equipment, and medical supply readiness, and direct ALS patient care.

The role requires EMS experience, Paramedic credentials, and strong knowledge of policies, PCR processes, and safety standards.