EMS Emergency Dispatcher - Rapid Call Coordination

Emergency Telecommunicator Services; Canal Winchester (OH); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance services

Continuing education

Job summary

Emergency Telecommunicator Services in Canal Winchester seeks Emergency Medical Dispatchers to support urgent medical responses. You will gather patient and incident information, establish response priorities, and coordinate EMS resources using agency-approved protocols and oversight.

Depending on training and certification, you may provide approved instructions before responders arrive, document call processing, and participate in quality-review activities.

Qualifications

• High school diploma or recognized equivalent commonly required.
• CPR certification may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm patient location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services in Canal Winchester seeks Emergency Medical Dispatchers to support urgent medical responses. You will gather patient and incident information, establish response priorities, and coordinate EMS resources using agency-approved protocols and oversight.

Depending on training and certification, you may provide approved instructions before responders arrive, document call processing, and participate in quality-review activities.