Emergency Medical Dispatcher: Rapid Response & Coordination

Emergency Telecommunicator Services; New Lexington (OH); On-site; USD 36,000 - 56,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

Emergency Telecommunicator Services in New Lexington, OH is seeking Emergency Medical Dispatchers to handle urgent medical calls and coordinate EMS response. The role involves gathering patient information, confirming locations, and following approved dispatch procedures to ensure rapid, accurate assistance.

Applicants may need EMS dispatcher certification and CPR training. The job supports night shifts, weekends, and overtime in a fast-paced console environment with emphasis on patient

Qualifications

• High school diploma or recognized equivalent commonly required.
• Emergency Medical Dispatcher certification may be required before appointment.
• CPR certification and additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma

Job description

Emergency Telecommunicator Services in New Lexington, OH is seeking Emergency Medical Dispatchers to handle urgent medical calls and coordinate EMS response. The role involves gathering patient information, confirming locations, and following approved dispatch procedures to ensure rapid, accurate assistance.

Applicants may need EMS dispatcher certification and CPR training. The job supports night shifts, weekends, and overtime in a fast-paced console environment with emphasis on patient