EMS Emergency Dispatcher: Life-Saving Coordination

911 Emergency Communications; Village of Carthage (NY); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

911 Emergency Communications in Carthage, NY is seeking Emergency Medical Dispatchers to join a team that coordinates urgent medical responses. You will gather caller information, confirm locations, and apply protocol-based instructions to support responders.

This role may require CPR certification and ongoing training; EMT or paramedic credentials are not universally required, but consult the vacancy for exact qualifications.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult the vacancy for exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or GED

Job description

911 Emergency Communications in Carthage, NY is seeking Emergency Medical Dispatchers to join a team that coordinates urgent medical responses. You will gather caller information, confirm locations, and apply protocol-based instructions to support responders.

This role may require CPR certification and ongoing training; EMT or paramedic credentials are not universally required, but consult the vacancy for exact qualifications.