EMS Emergency Dispatcher: Coordinating Life-Saving Responses

Emergency Telecommunicator Services; Sile (NM); On-site; USD 60,000 - 80,000; Full time

Job summary

Emergency Telecommunicator Services seeks an Emergency Medical Dispatcher for White Sands Missile Range. You will handle urgent medical calls, gather patient data, establish response priorities, and coordinate EMS resources according to agency procedures.

Responsibilities include providing protocol-based instructions, confirming location and access details, and documenting call processing while ensuring compliance with medical oversight.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Employers may recruit applicants for sponsored training or require current Emergency Medical Dispatcher certification before appointment.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

Job description

Emergency Telecommunicator Services seeks an Emergency Medical Dispatcher for White Sands Missile Range. You will handle urgent medical calls, gather patient data, establish response priorities, and coordinate EMS resources according to agency procedures.

Responsibilities include providing protocol-based instructions, confirming location and access details, and documenting call processing while ensuring compliance with medical oversight.