EMS Dispatcher - Urgent Care Coordination (24/7)

911 Emergency Communications; Mount Pleasant (SC); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

911 Emergency Communications in Mount Pleasant, SC is seeking Emergency Medical Dispatchers to support urgent medical responses. Dispatchers gather patient and incident details, establish priorities, and coordinate EMS resources in alignment with approved protocols.

Responsibilities include obtaining location data, guiding callers through steps, and ensuring accurate documentation. Training or sponsorship for EMS dispatcher credentials may be provided; shifts may include nights, weekends, and

Qualifications

• Must have a high school diploma or equivalent.
• Emergency Medical Dispatcher certification may be required or sponsored by the employer.

Responsibilities

• Receive calls involving illness, injury or medical emergencies.
• Confirm caller location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority using medical dispatch protocols.
• Coordinate ambulance resources as assigned.
• Provide protocol-based instructions to callers.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Skills

Communication skills

Active listening

Education

High School Diploma

Job description

911 Emergency Communications in Mount Pleasant, SC is seeking Emergency Medical Dispatchers to support urgent medical responses. Dispatchers gather patient and incident details, establish priorities, and coordinate EMS resources in alignment with approved protocols.

Responsibilities include obtaining location data, guiding callers through steps, and ensuring accurate documentation. Training or sponsorship for EMS dispatcher credentials may be provided; shifts may include nights, weekends, and