EMS Dispatcher: Swift Emergency Dispatch for Critical Care

Charleston Area Medical Center; Charleston (WV); On-site; USD 38,000 - 48,000; Full time

Job summary

Charleston Area Medical Center is seeking an EMS Dispatcher for the Charleston Med Base at Northgate-400 Association Dr. This role supports the EMS team, coordinates dispatch operations, and ensures quality customer service in a fast-paced environment.

Responsibilities include maintaining education records, adhering to attendance policies, and contributing to department and organizational initiatives while aligning with the institution's mission.

Qualifications

• High School Diploma or GED required; 1-2 years of related experience.

Responsibilities

• Maintain and document all applicable required education.
• Demonstrate positive customer service and co-worker relations.
• Comply with the company's attendance policy.
• Participate in the continuous, quality improvement activities of the department and institution.
• Perform work in a cost effective manner.
• Perform work in accordance with all departmental pay practices and scheduling policies, including but not limited to, overtime, various shift work, and on-call situations.
• Perform work in alignment with the overall mission and strategic plan of the organization.
• Follow organizational and departmental policies and procedures, as applicable.
• Perform related duties as assigned.

Skills

Customer service

Communication

Teamwork

Education

High School Diploma or GED

Job description

Charleston Area Medical Center is seeking an EMS Dispatcher for the Charleston Med Base at Northgate-400 Association Dr. This role supports the EMS team, coordinates dispatch operations, and ensures quality customer service in a fast-paced environment.

Responsibilities include maintaining education records, adhering to attendance policies, and contributing to department and organizational initiatives while aligning with the institution's mission.