EMS Dispatcher - Fast-Paced 24/7 Medical Communications

Emergency Telecommunicator Services; Bedford (Bedford County); On-site; USD 42,000 - 64,000; Full time

Job summary

Emergency Telecommunicator Services is seeking Emergency Medical Dispatchers for roles in the Riddlesburg area. Dispatchers gather patient and incident information, establish response priorities, and support coordination of emergency medical resources.

Depending on training and assignment, they may provide protocol-based instructions prior to responders arriving at the scene. Roles may require CPR certification and other coursework; EMT or paramedic credentials are not universally required and

Qualifications

• High school diploma or equivalent commonly required.
• CPR certification may be required.
• EMT or paramedic credentials are not universally required; check vacancy for exact qualifications and accepted providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the dispatch system.
• Dispatch or coordinate ambulance resources as assigned.
• Provide protocol-based instructions within qualifications.
• Relay patient information and hazards to responding personnel.
• Document call processing and participate in quality reviews.

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification (preferred or required depending on vacancy)

Job description

Emergency Telecommunicator Services is seeking Emergency Medical Dispatchers for roles in the Riddlesburg area. Dispatchers gather patient and incident information, establish response priorities, and support coordination of emergency medical resources.

Depending on training and assignment, they may provide protocol-based instructions prior to responders arriving at the scene. Roles may require CPR certification and other coursework; EMT or paramedic credentials are not universally required and