EMS Dispatcher/EMT

University Hospital; Newark (NJ); On-site; USD 40,000 - 65,000; Full time

Job summary

An established industry player in healthcare is seeking an EMS Dispatcher/EMT to manage emergency communications effectively. This entry-level role involves utilizing the Medical Priority Dispatch System to triage calls and coordinate responses, ensuring that all communications are handled with professionalism and efficiency. Candidates should have relevant certifications and experience in EMS and dispatching, with a strong emphasis on teamwork and communication skills. Join a dynamic team dedicated to providing critical support in emergency situations and enhancing patient care through effective dispatching.

Qualifications

• 2+ years of EMS experience; 1 year of dispatching preferred.
• Must pass medical evaluation and respirator fit test.
• Spanish skills are a plus.

Responsibilities

• Answer and triage emergency and non-emergency requests.
• Dispatch and coordinate appropriate resources.
• Monitor communications for efficiency and safety.

Skills

EMS experience

Public Safety dispatching

Spanish language skills

Education

NJ Basic Telecommunicator certification

NJ Emergency Medical Dispatcher certification

EMT certification

AHA BLS for Healthcare Providers

ICS Level 100

NIMS Awareness

Job description

Join to apply for the EMS Dispatcher/EMT role at University Hospital

The primary purpose of the EMS Dispatcher EMT position is to use the Medical Priority Dispatch System and Fire Service Communications System to answer and triage telephone requests for emergency and non-emergency assistance from patients of all ages and populations. The role involves gathering and processing pertinent information, providing pre-arrival and post-dispatch instructions, dispatching and coordinating the response of appropriate resources, and monitoring all communications for efficiency and safety under the supervision of an EMS Communications Supervisor. The EMS Dispatcher EMT may perform duties in the communications center or the field, complete all required documentation, and support efficient EMS operations while representing UH and EMS professionally.

Qualifications

• At least two (2) years of EMS experience; one (1) year of Public Safety dispatching experience is preferred.
• Ability to pass a medical evaluation and respirator fit test; must wear an N95 particulate filter respirator mask according to PEOSHA standards.
• Spanish language skills are desirable.
• Current and active credentials in good standing, including:
  • NJ Basic Telecommunicator certification
  • NJ Emergency Medical Dispatcher (EMD) certification or an approved equivalent
  • Emergency Medical Technician (EMT) certification issued by the National Registry or relevant states
  • NJ Mobile Intensive Care Paramedic (MICP) or Mobile Intensive Care Nurse (MICN) certification
• NJ EMT Reciprocity must be obtained within 6 months of hire.
• Medical Priority Dispatch System (MPDS) certification must be obtained within 1 year of hire.
• American Heart Association (AHA) BLS for Healthcare Providers.
• Incident Command System (ICS) Level 100.
• National Incident Management System (NIMS) Awareness.

Physical Demands

The EMS Dispatcher EMT must regularly see colors, hear voice, phone, and radio communications, speak and communicate in English, operate computers and electronic equipment, and may be required to sit or stand for prolonged periods. In certain situations, the role may require smelling, walking, lifting up to 25 lbs, kneeling, crawling, climbing, or jumping.

Additional Information

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other
• Industries: Hospitals and Health Care