EMS Dispatcher: 24/7 Emergency Communications

County Emergency Communications; Chippewa Bay (NY); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Shift premiums

Job summary

County Emergency Communications seeks experienced Emergency Medical Dispatchers in Chippewa Bay, NY. Dispatchers collect call details, determine response priorities, and coordinate EMS resources using agency-approved protocols.

Ideal candidates may hold EMT/paramedic credentials or be pursuing certification; a high school diploma is typical. The role involves extended console work, shift work including nights and weekends, and adherence to medical oversight and privacy rules.

Qualifications

• High school diploma or recognized equivalent commonly required.
• Emergency Medical Dispatcher certification may be required before appointment.
• CPR certification may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Job description

County Emergency Communications seeks experienced Emergency Medical Dispatchers in Chippewa Bay, NY. Dispatchers collect call details, determine response priorities, and coordinate EMS resources using agency-approved protocols.

Ideal candidates may hold EMT/paramedic credentials or be pursuing certification; a high school diploma is typical. The role involves extended console work, shift work including nights and weekends, and adherence to medical oversight and privacy rules.