EMS Dispatcher - 24/7 Critical Response

911 Emergency Communications; Valley Falls (KS); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Job summary

911 Emergency Communications in Valley Falls, KS is seeking Emergency Medical Dispatchers to join our team. You will handle urgent medical calls, gather critical details, and coordinate response priorities. The role may require CPR certification and EMS dispatcher credentials; overtime and shift coverage are common.

Training and adherence to protocols ensure patient safety while supporting responders. This position offers opportunities to learn, grow, and contribute to life-saving operations

Qualifications

• High School Diploma or equivalent required.
• Emergency Medical Dispatcher certification is preferred/required depending on vacancy terms.
• CPR certification and additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority using the dispatch system.
• Dispatch or coordinate ambulance resources as assigned.
• Provide protocol-based instructions within qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality reviews.

Skills

Active listening

Communication

Critical thinking

Multitasking

Education

High School Diploma or equivalent

Emergency Medical Dispatcher certification

Job description

911 Emergency Communications in Valley Falls, KS is seeking Emergency Medical Dispatchers to join our team. You will handle urgent medical calls, gather critical details, and coordinate response priorities. The role may require CPR certification and EMS dispatcher credentials; overtime and shift coverage are common.

Training and adherence to protocols ensure patient safety while supporting responders. This position offers opportunities to learn, grow, and contribute to life-saving operations