EMS Dispatcher - 24/7 Critical Emergency Support

Emergency Telecommunicator Services; Town of Argyle (NY); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Job summary

Emergency Medical Dispatcher opportunities in Argyle are open to individuals who can handle urgent medical calls, verify locations, gather critical data, and determine response priorities. This role involves providing protocol-based instructions and coordinating ambulance resources in line with agency dispatch protocols.

Applicants should have a high school diploma, CPR certification, and Emergency Medical Dispatcher certification where required.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Skills

Communication

Calm under pressure

Active listening

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

Job description

Emergency Medical Dispatcher opportunities in Argyle are open to individuals who can handle urgent medical calls, verify locations, gather critical data, and determine response priorities. This role involves providing protocol-based instructions and coordinating ambulance resources in line with agency dispatch protocols.

Applicants should have a high school diploma, CPR certification, and Emergency Medical Dispatcher certification where required.