Emergency Medical Dispatcher — 24/7 Life-Saving Dispatch

County Emergency Communications; Argos (IN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance program

Certification support

Shift premiums

Job summary

County Emergency Communications in Argos, IN, seeks Emergency Medical Dispatchers to support urgent medical calls, gather patient data, establish priorities, and coordinate EMS resources using approved protocols.

Depending on training and assignment, you may provide pre-arrival instructions and must follow medical oversight. The role involves console work, data entry, and shift rotations in a multi-agency environment.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Employer may sponsor training or require Emergency Medical Dispatcher certification before appointment.
• CPR certification and additional coursework may be required; EMT or paramedic credentials are not universal requirements.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Good communication

Active listening

Multitasking

Data entry

Education

High school diploma

EMD certification may be required

Job description

County Emergency Communications in Argos, IN, seeks Emergency Medical Dispatchers to support urgent medical calls, gather patient data, establish priorities, and coordinate EMS resources using approved protocols.

Depending on training and assignment, you may provide pre-arrival instructions and must follow medical oversight. The role involves console work, data entry, and shift rotations in a multi-agency environment.