EMS Dispatcher — 24/7 Critical Dispatch

911 Emergency Communications; Galveston (IN); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

911 Emergency Communications in Galveston, IN seeks experienced Emergency Medical Dispatchers to gather patient and incident information, establish response priorities, and coordinate EMS resources using an approved system.

Responsibilities include receiving calls, confirming locations and contact details, asking questions about patient condition, and coordinating ambulance responses in line with protocol-based instructions.

Qualifications

• High school diploma or equivalent required.
• CPR certification may be required; EMT/paramedic credentials vary by agency.
• Employment may require security/background checks and medical oversight.

Responsibilities

• Receive calls involving illness, injury, and medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority using the dispatch system.
• Dispatch or coordinate ambulance resources as assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document calls and participate in quality-review activities.

Skills

Call handling

Information gathering

Prioritization

Communication

Education

High school diploma or equivalent

CPR certification

Job description

911 Emergency Communications in Galveston, IN seeks experienced Emergency Medical Dispatchers to gather patient and incident information, establish response priorities, and coordinate EMS resources using an approved system.

Responsibilities include receiving calls, confirming locations and contact details, asking questions about patient condition, and coordinating ambulance responses in line with protocol-based instructions.