EMS Dispatcher — 24/7 Critical Call Center

911 Emergency Communications; Marthasville (MO); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

911 Emergency Communications in Marthasville, MO is hiring Emergency Medical Dispatchers. You will gather patient and incident details, establish response priorities, and coordinate emergency medical resources using an agency-approved system.

Depending on training and vacancy, you may provide pre-arrival instructions and work overnight, weekends, or overtime under medical dispatch protocols and oversight. A high school diploma and CPR certification are commonly required, and specific dispatcher

Qualifications

• High school diploma or equivalent required; EMT/paramedic not universally required.
• Certification as Emergency Medical Dispatcher is preferred or required per vacancy.
• CPR certification and related coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority using the dispatch system.
• Dispatch or coordinate ambulance resources as assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality reviews.

Skills

Call handling

Questioning techniques

Communication under pressure

Multitasking

Education

High school diploma or equivalent

Emergency Medical Dispatcher Certification

Tools

Emergency dispatch system

Headset equipment

Job description

911 Emergency Communications in Marthasville, MO is hiring Emergency Medical Dispatchers. You will gather patient and incident details, establish response priorities, and coordinate emergency medical resources using an agency-approved system.

Depending on training and vacancy, you may provide pre-arrival instructions and work overnight, weekends, or overtime under medical dispatch protocols and oversight. A high school diploma and CPR certification are commonly required, and specific dispatcher