EMS Dispatcher – 24/7 Console Ops + Certification Support

911 Emergency Communications; Ozone (AR); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Job summary

911 Emergency Communications in Ozone, AR seeks Emergency Medical Dispatchers to handle urgent calls, gather patient data, and coordinate EMS resources using approved protocols. Depending on training, pre-arrival instructions may be provided.

Requires a high school diploma; CPR certification may be requested. EMT/paramedic credentials vary by vacancy. Positions may include overnight shifts, weekends, holidays, and overtime as needed.

Qualifications

• High school diploma or GED required or commonly required.
• CPR certification may be required.
• EMT or paramedic credentials vary by vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High School Diploma or GED

Job description

911 Emergency Communications in Ozone, AR seeks Emergency Medical Dispatchers to handle urgent calls, gather patient data, and coordinate EMS resources using approved protocols. Depending on training, pre-arrival instructions may be provided.

Requires a high school diploma; CPR certification may be requested. EMT/paramedic credentials vary by vacancy. Positions may include overnight shifts, weekends, holidays, and overtime as needed.