EMS Dispatcher

AMR; Grand Rapids (MI); In loco; USD 24.000 - 34.000; Tempo pieno

Descrizione del lavoro

AMR in Grand Rapids, MI is hiring a Full-Time Dispatcher to answer emergency and non-emergency calls and coordinate ambulance transportation.

You will route resources, communicate clearly by radio and phone, and maintain accurate paperwork and data entry for each shift.

Competenze

• High school diploma or equivalent.
• Minimal medical training or telecommunications experience, or at least 1 year EMS/public safety dispatcher experience.
• Ability to read and write English.
• Clear radio and telephone communication.
• Ability to record, transmit, and report information accurately.
• Efficient use of all assigned equipment.
• Ability to multitask and manage multiple tasks simultaneously.
• Good typing speed and accuracy.
• Understanding of basic computer applications.

Mansioni

• Respond to emergency and non-emergency calls for ambulance and transportation services.
• Assign and route transportation requests and communicate clearly in all situations.
• Maintain complete and accurate paperwork prior to shift end.
• Enter shift data and complete State Run Report data entry as assigned.
• Generate applicable reports and verify accuracy.
• Assist in locating incident scenes and selecting fastest routes.
• Relay instructions from supervisors and emergency information.
• Maintain knowledge of policies, procedures, rules, and memorandums.
• Follow established parameters for receiving service requests.
• Operate equipment including computer, printers, 911 equipment, and recording devices.

Conoscenze

Clear communication

Multitasking

Typing speed

Data entry

English proficiency

Computer literacy

Formazione

High school diploma or equivalent

Descrizione del lavoro

More Information about this Job

IMMEDIATELY HIRING - Full-Time Dispatcher in Grand Rapids, MI!

Pay: $21.12 per hour

We’re hiring Dispatchers that will respond to emergency and non-emergency calls for ambulance and transportation services. This person assigns and routes transportation requests and can provide clear communication in all situations to ensure quality support and care to our customers.

Responsibilities:

• Understands and adequately implements the concepts of Emergency Medical Dispatch as published in Principles of Emergency Medical Dispatch (and as customized by AMR) as a minimum standard of care.
• Allocates EMS resources properly as the need arises by application of appropriate decision-making rules and approved protocols.
• Responsible and accountable for completeness and accuracy of paperwork related to their position prior to completion of shift.
• Responsible for accurate and complete data entry for the shift. This will also include State Run Report data entry as assigned.
• Responsible for generating applicable reports and checking for accuracy.
• Assists in locating scene of incidents and selecting the safest, fastest route to such scene using all available locator aids.
• Relays instructions from supervisors, messages, and emergency information.
• Maintains a current working knowledge of all company policies, procedures, rules, regulations, and memorandums.
• Follows established parameters/formats in receiving requests for service.
• Responsible for knowledge and use of equipment, including but not limited to the computer, printers, 911 equipment, recording devices, telephones, and other equipment as assigned by superiors.

MinimumRequired Qualifications:

• High school diploma or equivalent.
• Must have minimal medical training or telecommunications experience or, have at least one year's experience as an EMS or public safety dispatcher.
• Skilled in reading and writing English.
• Capacity to communicate clearly on the radio and telephone.
• Ability to record, transmit, and report information accurately.
• Able to efficiently utilize all equipment assigned to him or her.
• Manage multiple tasks simultaneously.
• Possess good typing skills with speed and accuracy necessary to efficiently process emergency and nonemergency calls.
• Ability to understand basic computer applications.

Preferred Qualifications:

• Experience in the healthcare industry

Why Choose AMR?AMRis one ofGlobal Medical Response’s(GMR) family of solutions. OurGMRteams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. View the stories on how our employees provide care to the world atwww.AtaMomentsNotice.com.

GMR’s Core Behaviors—keep care at the center, raise your hand,seekto understand, find a way together and be accountable—uniteour teamsand set us apart in emergency medical services.

EEO Statement

Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.

More Information about this Job

Pay Rate: $21.12 per hour. Check out our careers site benefits page to learn more about our benefit options.