EMS Dispatch Specialist — Life-Saving Communications

911 Emergency Communications; Blachly (OR); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Insurance coverage

Continuing education

Shift premiums

Job summary

911 Emergency Communications is seeking Emergency Medical Dispatchers for Blachly, OR. The role centers on handling urgent medical calls, gathering critical information, and coordinating emergency response in a fast-paced environment.

You will follow approved protocols, provide instructions to callers, and support EMS resources while maintaining patient confidentiality and efficient communication with responders.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMD credentials are not universal requirements; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient’s location, callback number, and access details.
• Ask approved questions about patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Communication

Calm under pressure

Multitasking

Listening skills

Phone etiquette

Education

High school diploma

CPR certification

EMD certification

Job description

911 Emergency Communications is seeking Emergency Medical Dispatchers for Blachly, OR. The role centers on handling urgent medical calls, gathering critical information, and coordinating emergency response in a fast-paced environment.

You will follow approved protocols, provide instructions to callers, and support EMS resources while maintaining patient confidentiality and efficient communication with responders.