EMS Dispatch Specialist - Critical Medical Communications

County Emergency Communications; Inverness (MS); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Paid leave

Continuing education

Job summary

County Emergency Communications in Inverness, MS seeks Emergency Medical Dispatchers to handle urgent calls and coordinate EMS response. You will gather patient data, establish priorities, and provide protocol-based guidance while supporting responders in the field.

Requirements include a high school diploma or GED and EMS dispatcher certification where available; CPR may be required. The role may involve night shifts, weekends, and overtime as needed.

Qualifications

• High school diploma or GED required or equivalent.
• EMS dispatcher certification preferred or may be required.
• CPR certification may be required; EMT/paramedic not universal.

Responsibilities

• Receive calls involving illness, injury, and medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition per protocol.
• Determine response priority using the dispatch system.
• Dispatch or coordinate ambulance resources as assigned.
• Relay information and scene hazards to responders.
• Document call processing and participate in quality reviews.

Skills

Call taking

Active listening

Documentation

Education

High school diploma or GED

Emergency Medical Dispatcher certification

Tools

Emergency dispatch software

Job description

County Emergency Communications in Inverness, MS seeks Emergency Medical Dispatchers to handle urgent calls and coordinate EMS response. You will gather patient data, establish priorities, and provide protocol-based guidance while supporting responders in the field.

Requirements include a high school diploma or GED and EMS dispatcher certification where available; CPR may be required. The role may involve night shifts, weekends, and overtime as needed.