EMS Program Director

WLRC; Milford Mill (MD); On-site; USD 100,000 - 140,000; Full time

Job summary

WLRC seeks an EMS Program Director to lead the development, delivery, and oversight of high-quality EMS education programs (EMT and Paramedic) in Windsor Mill, MD. You will guide a team of EMS Educators, drive workforce development, and ensure excellence in classroom, labs, simulations, and clinical education across Maryland and Virginia.

The ideal candidate brings extensive prehospital medicine experience, adult learning expertise, and strong leadership, with a focus on regulatory compliance,

Qualifications

• High school diploma or equivalent.
• 19 years old or older at hire for insurance purposes.
• Able to drive company vehicles with clean driving record.
• Availability for recall in times of crisis.
• Lift test of 150–200 pounds.
• Pass pre-employment drug test and background check.
• Able to speak, read, and write English.
• Current Maryland EMS provider license (Paramedic or higher).
• Current Maryland MICRB Level II instructor certification.
• 3+ years EMS experience prior to instructor certification preferred.
• BLS Instructor certification (American Heart Association) or ability to obtain within 30 days.
• Ability to serve as primary EMT program instructor or obtain within 30 days.
• Strong written and verbal communication skills.
• Ability to teach adult learners using evidence-based methods.
• Commitment to workplace safety; identify hazards and promote safety improvements.
• Adhere to safety policies and regulatory requirements; promote safe environment.
• Collaborate with team to upload safety standards.

Responsibilities

• Deliver EMS education programs (EMT and Paramedic) in compliance with MIEMSS, EMS Board, and National Standards.
• Lead EMS Educators to provide workforce development, orientation, remediation, continuing education, and professional development for about 800 providers.
• Oversee classroom instruction, labs, simulations, field internships, and clinical education with focus on clinical and professional excellence.
• Foster critical thinking, clinical competency, and professional conduct among students and EMS personnel.
• Provide leadership, mentorship, and clinical support to EMTs and crew.
• Coordinate with hospital and EMS partners; maintain regulatory compliance and quality.

Skills

Leadership

Curriculum development

Educational program management

Adult learning principles

Instructional design

Communication skills

Team development

Performance management

Regulatory compliance

Workforce development

Education

Bachelor’s degree or higher in EMS / education / healthcare

Maryland MICRB Level II instructor certification

Maryland EMS provider license at Paramedic or higher

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

EMS Program Director

Regular Full-time Windsor Mill, MD, US

9 days ago Requisition ID: 1183

Salary Range: $100,000.00 To $140,000.00 Annually

The EMS Program Director is responsible for the development, delivery, and oversight of high-quality Emergency Medical Services (EMS) education programs, including Emergency Medical Technician (EMT) and Paramedic courses, in accordance with the standards established by the Maryland Institute for Emergency Medical Services Systems (MIEMSS), the Maryland State EMS Board, and the National EMS Education Standards.

In addition to overseeing initial EMT and Paramedic education programs, the EMS Program Director leads and collaborates with a team of EMS Educators to provide comprehensive workforce development initiatives, including new employee orientation, remediation and retraining programs, continuing education, and professional development opportunities for approximately 800 EMS providers throughout Maryland and Virginia.

This leadership position is designed for an exceptional educator, clinician, and program manager who is passionate about developing highly competent, compassionate, and clinically proficient EMS professionals. The EMS Program Director is responsible for ensuring educational excellence across classroom instruction, laboratory training, simulation experiences, field internships, and clinical education. The role fosters critical thinking, evidence-based practice, clinical competency, and professional conduct among students and EMS personnel at all stages of their careers.

The ideal candidate is an innovative and dynamic leader with extensive experience in prehospital medicine, adult learning principles, curriculum development, and educational program management. They possess strong instructional and communication skills, a commitment to student and employee success, and demonstrated experience in leadership, team development, performance management, and organizational collaboration. The EMS Program Director will serve as a strategic partner in advancing clinical excellence, regulatory compliance, workforce readiness, and the overall quality of EMS education throughout the organization.

ROLE AND RESPONSIBILITIES

• Deliver high‑quality specialty and critical care transport services in compliance with Butler Medical Transport policies, MIEMSS regulations, and state protocols.
• Perform comprehensive patient assessments and provide advanced life support interventions during transport.
• Safely manage and monitor critically ill patients utilizing specialty care equipment and therapies.
• Provide leadership, mentorship, and clinical support to EMTs and other crew members.
• Communicate effectively with patients, families, hospital staff, dispatch personnel, physicians, and healthcare partners.
• Complete accurate and timely patient care reports before the end of each shift.
• Operate electronic communication devices, mobile phones, and tablet-based documentation systems.
• Ensure readiness, cleanliness, and operational status of work stations, vehicles, equipment, and supplies.
• Maintain current certifications and complete all required continuing education and refresher training.
• Remain current on applicable state protocols, regulations, policies, and procedures.
• Participate in community outreach and public education events as assigned.
• Demonstrate professionalism, integrity, and exceptional customer service in all interactions.
• Periodic clinical site visits and field internship supervision
• Occasional evening or weekend instruction depending on course schedule
• Frequent standing, movement during practical skills labs, and simulation instruction
• Possible travel to partner hospitals, EMS agencies, or training site

QUALIFICATIONS AND EDUCATION REQUIREMENTS

• Graduation From High School or equivalent
• 19 years old or older at time of hire for insurance purposes
• Ability to drive company vehicles with a clean driving record.
• Availability for recall in times of crisis
• Ability to pass a lift test of 150 – 200 pounds.
• Ability to pass a pre‑employment drug test.
• Ability to pass a pre‑employment background check.
• Ability to speak, read, and write English.
• Current Maryland EMS provider license at Paramedic or higher level
• Current Maryland MICRB Level II instructor certification.
• Minimum three (3) years continuous experience as an EMS provider prior to instructor certification preferred
• Current Basic Life Support (BLS) Instructor certification through American Heart Association or ability to receive in 30 days from hire.
• Ability to function as a primary instructor for EMT programs or ability to receive 30 days from hire.
• Strong written and verbal communication skills
• Ability to teach adult learners using evidence‑based educational methods
• Demonstrate a strong commitment to workplace safety by identifying hazards, reporting risks, and supporting continuous safety improvements.
• Adhere to all company safety policies, procedures and regulatory requirements while actively promoting a safe and compliant work environment.
• Collaborate with team members to upload safety standards and foster a culture of safety across all operations.

PREFERRED SKILLS

• Prior experience teaching EMT or Paramedic courses at an accredited EMS training program
• Strong adult education and instructional design skills
• Experience with simulation‑based training and scenario development
• Ability to engage diverse learners and foster critical thinking
• Experience mentoring new EMS providers or precepting students
• Bachelor’s degree or higher in EMS, education, healthcare, or related field
• Strong commitment to student success, patient care excellence, and professional development
• Ability to create a high‑performance learning environment that produces confident, competent EMS clinicians

We'd love to have you join the Butler Medical Transport Team!