EMS Coordinator

CJW Medical Center; Richmond (VA); On-site; USD 45,957,000 - 64,215,000; Full time

Benefits offered by this job

401(k) plan with match

Tuition assistance

Certification support

Job summary

Chippenham Hospital in Richmond, VA, seeks an EMS Coordinator to manage patient flow, transfers, and bed coordination. You will gather clinical information, coordinate with clinicians, and support discharge planning in a dynamic acute care environment.

Qualifications include EMT certification and 3 years EMS/ED experience; a Paramedic is preferred. This role offers comprehensive benefits and a focus on efficient patient movement.

Qualifications

• High School or GED required.
• Associate or Bachelor degree in Emergency Management or EMS Management.
• Current Virginia or National Registry EMT; EMT-Paramedic preferred.
• 3 years field experience in direct patient care or EMS/ED/critical care/dispatch.

Responsibilities

• Respond to phone calls with urgency and provide good customer service.
• Gather initial information to open cases and prepare clinical information for clinicians.
• Maintain awareness of facility staff, services and specialized programs.
• Locate resources and coordinate information to support patient disposition and admissions.
• Maintain active bed availability inventory for non-HCA placements and admissions.
• Accept, track, and facilitate hospital transfers and transports telephonically and via computer.
• Provide updates to customers on case status, including bed placement requests.
• Schedule and prioritize discharge transports and support the Patient Logistics Center.

Skills

Communication

Coordination

Customer service

Education

Associate or Bachelor in Emergency Management or EMS Management

EMT certification (Virginia or National Registry)

EMT-Paramedic preferred

Job description

Hourly Wage Estimate: $16.02 - $22.43 / hour

Learn More About The Benefits Offered For This Job.

The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. The typical candidate is hired below midpoint of the range.

Do you have the career opportunities as a(an) EMS Coordinator you want with your current employer? We have an exciting opportunity for you to join Chippenham Hospital which is part of the nation's leading provider of healthcare services, HCA Healthcare.

Job Summary And Qualifications

What will you do in this role:

• Respond to phone calls with a sense of urgency and demonstrate good customer service skills
• Gather initial information required to open new case/call(s) and prepare clinical information/packet which is to provide to the clinicians for assessment and next steps in advancing patients care.
• Establish and maintain a high degree of awareness and knowledge of facility medical staff, services and specialized programs.
• Help to locate available resources and coordinates information to support patient disposition and or admissions to appropriate unit/facility
• Maintain active inventory of bed availability within the community for non-HCA bed placements and admissions
• Responsible for accepting, tracking and facilitating hospital transfers and transports telephonically and via computer applications.
• Provide updates to customers on the status of patient case(s), i.e. assessment status and bed placement requests
• Assist to schedule and prioritize discharge transports and support the Patient Logistics Center by assuring rapid response to requests for services (where applicable)

What qualifications you will need:

• High School Graduate / GED
• Associate or Bachelor Degree in Emergency Management or Emergency Medical Services Management
• Current Virginia or National Registry (EMT-State) Emergency Medical Technician required; EMT-Paramedic preferred
• 3 years field experience in direct patient care in an accredited EMS agency, Emergency Department, Critical Care setting, or Emergency Dispatch experience.

Benefits

Chippenham Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn More About Employee Benefits

Note: Eligibility for benefits may vary by location.

Chippenham Hospital has provided quality healthcare services since 1972, giving patient's access to highly-trained physicians and advanced technology. With more than 50 years of pioneering healthcare, our 460+ bed hospital is one of the region's leading acute care facilities located on the Southside of Richmond. We are the region's first choice for orthopedics, joint care, behavioral health and cardiovascular care. The Joint Commission awarded Chippenham Hospital the Gold Seal of Approval and named us a Top Performer on Key Quality Measures for advanced primary stroke, heart attack, heart failure, pneumonia, perinatal care, hip and knee replacement and surgical care. We are also a Level I Burn Center and Level I Trauma Center.

"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.