EMS Communications Dispatcher — 24/7 Critical Care Coordination

Emergency Telecommunicator Services; Glencoe (NM); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

Emergency Telecommunicator Services in Glencoe, NM is seeking Emergency Medical Dispatchers to gather patient and incident details, set response priorities, and coordinate EMS resources. Dispatcher duties include providing protocol-based guidance and critical information relay to responders, with potential overnight and rotating shifts.

Qualifications emphasize a high school diploma or equivalent, CPR, and possible sponsor training.

Qualifications

• High school diploma or equivalent required or preferred.
• CPR certification may be required.
• EMT or paramedic credentials are not universal requirements.

Responsibilities

• Receive calls involving illness, injury, and medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient’s condition.
• Determine response priority using the medical dispatch system.
• Dispatch or coordinate ambulance resources as assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services in Glencoe, NM is seeking Emergency Medical Dispatchers to gather patient and incident details, set response priorities, and coordinate EMS resources. Dispatcher duties include providing protocol-based guidance and critical information relay to responders, with potential overnight and rotating shifts.

Qualifications emphasize a high school diploma or equivalent, CPR, and possible sponsor training.