EMS Communications Center Dispatcher - Transfer Center - FT 0.9 (72 hrs biweekly)

Memorial Health System; Marietta (OH); On-site; USD 45,000 - 60,000; Full time

Job summary

Memorial Health System is seeking an EMS Communications Center Dispatcher to manage inbound and outbound EMS traffic, ensuring seamless patient information flow from pre-hospital to hospital departments. The role requires precise documentation, trauma paging activation, and coordination with transport units.

The position emphasizes confidentiality, professional conduct, and the ability to work with minimal supervision while supporting quality initiatives in the department.

Qualifications

• High school diploma or GED required.
• Basic EMT certification or LPN licensure required in Ohio.
• Familiarity with database and spreadsheet software preferred.

Responsibilities

• Directs EMS communications and transports to appropriate resources efficiently.
• Obtains and documents clinical information from referring parties and communicates to EMS staff.
• Activates trauma paging for Level I/II alerts and coordinates medical control.
• Documents activities in logs and databases; supports monthly reports.
• Assists in training new staff and maintains accurate EMS run sheets.

Skills

Analytical skills

Organizational skills

Database/spreadsheet software

Education

High school diploma/GED

EMT certification or LPN licensure

Tools

Database software

Spreadsheet software

Job description

In an environment of continuous quality improvement, the EMS Communications Center Dispatcher is responsible for dispatching the incoming and outgoing EMS traffic for the health system and ensuring continuous flow of patient information from pre-hospital to treating departments. Exhibits the MHS Standards of Excellence and exercises strict confidentiality at all times.Job Functions:Directs incoming inter-hospital transport and scene/EMS calls received to appropriate resource expeditiously.Obtains and accurately documents clinical information from referring physicians, hospitals, special care facilities, EMS agencies and communicates this to appropriate Emergency services personnel.Facilitates coordination/medical control of private ground and air transports units and scene/EMS calls.Documents designated communications/events in written logs and computerized databases.Assists in development of computer programs, report design, and monthly statistical reports.Activates trauma paging system for Level I and Level II trauma alerts.Assists in training of new staff and documents their progress per orientation guidelines.Ensures correct medical record and account number is placed on all EMS run sheets as turned into the facility.Demonstrates current knowledge and use of the Care-Point System to facilitate patient flow through the emergency department.Participates in quality initiative activities and special projects in the department and hospital.Must be able to work competently with minimal supervision and in a professional manner that promotes the efficiency and professionalism of the hospital.Assumes all other duties and responsibilities as necessary.Minimum Education/Experience Required:High school diploma/GED required.Basic EMT Certification or Licensure in the State of Ohio as a Licensed Practical Nurse required.A minimum of 2 years of respective experience required.BLS required upon hire.Experience in an Emergency Department or other clinical setting preferred.Familiarity with personal computer and/or mainframe systems preferred.Skill in using database and spreadsheet software preferred.Special Knowledge, Skills, Training:Analytical and organizational skills required to effectively respond to, track, and document activities related to patient transport, hospital security, and pre-hospital providers.Compensation Details: Education, experience, and tenure may be considered along with internal equity when job offers are extended.Benefits: Memorial Health System is proud to offer an affordable, comprehensive benefit package to all full time and flex time employees. To learn more about the many benefits we offer, please visit our website at www.mhsystem.org/benefits.Bonus Eligibility: Available to qualifying full or flex time employees. Eligibility will be determined upon offer.Memorial Health System is an equal opportunity provider and employer.If you wish to file a Civil Rights program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, found online at https://www.ocio.usda.gov/document/ad-3027, or at any USDA office, or call [phone] to request the form. You may also write a letter containing all of the information requested in the form. Send your completed complaint form or letter to us by mail at U.S. Department of Agriculture, Office of the Assistant Secretary for Civil Rights, 1400 Independence Avenue, S.W., Stop 9410, Washington, D.C. 20250-9410, by fax [phone] or email at [e-mail].* Memorial Health System is a federal drug-free workplace. This policy prohibits marijuana use by employees.