EMR Analyst — EHR Optimization & Training

DENT Institute

Town of Amherst (NY)

On-site

USD 60,000 - 71,000

Full time

12 days ago

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Job summary

DENT Institute in Amherst, NY is seeking an EMR Analyst to join our clinical IT team. The role focuses on supporting the eClinicalWorks EMR system, training end-users, and developing documentation and workflows to improve efficiency.

You will collaborate with clinicians and staff, analyze requirements, and implement automation and reporting to support quality care and operational goals. On-site, full-time position with growth opportunities.

Qualifications

Experience in providing application design, integration, documentation development, training and support within clinical setting.
Ability to produce end-user documentation and develop and deliver training across physicians and staff.
Understanding of clinical and business process and workflow with the ability to observe and offer technical support.
Strong analytical, problem solving and project management skills.
Strong verbal, written communication and interpersonal skills.
General office skills, including typing.

Responsibilities

Expert in the understanding of eClinicalWorks including practice management and electronic medical record, its functionality, features, associated interfaces, clinical applications, databases and third party applications.
Provide analysis, automation and improved workflow solutions to the medical, clinic support and other support staff based on analysis of end-user clinical and business requirements, problems, workflow, procedures, and systems.
Develop end-user documentation tools such as protocols, policies and procedures, manuals / guides, video’s, etc. that support and allow for highly effective training programs.
Provide end-user training programs across medical, clinic support and other support departments. Identify, train, and mentor team of EHR "super-users" across the organization.
Identify and develop efficiencies and uniformity with regard to capturing structured data, order sets, clinical rules engine, clinical decision support tools, alerts and health outcomes data.
Develop business, clerical quality and outcomes reporting that support strategic, operational and population-based information and metrics.
Primary relationship establishment and maintenance with EHR vendor, interface application vendor, third party application vendors and community health information exchange providers / partners.
Project planning and EHR optimization, development of workflow efficiencies, compliance and quality reporting objectives.
Ability to learn various organizational applications, such as RIS/PACS, electro diagnostics, and other applications as required.
Other duties as assigned by manager.