EMR Administrator/ Clinical Infomaticist

HMHC Horizons Mental Health Center, Inc.; Kansas; On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Paid parental leave

Tuition reimbursement

Paid time off

Holiday premium pay

Shift and weekend differential pay

401k with employer match

Medical/Dental/Vision coverage

Employee assistance program

Job summary

Hutchinson Regional Healthcare System, headquartered in Hutchinson, KS, seeks an IT/EMR Systems Administrator to manage Horizons’ EMR and related software, optimize workflows, and develop training materials for staff. Strong customer service and problem-solving are essential, with collaboration across HIM and IT teams to ensure system reliability and user satisfaction.

The role emphasizes building templates, reporting, and maintaining documentation to support clinical and administrative

Qualifications

• Hands-on knowledge of enterprise and desktop software.
• Experience with troubleshooting principles and issue resolution.
• Ability to develop and interpret technical documentation for end users.
• Knowledge of software development trends and database queries.
• Strong analytical and problem-solving abilities.

Responsibilities

• Build forms and templates within the EMR.
• Create SQL/Crystal Reports to support reporting needs.
• Maintain documentation of system functionality.
• Test documents and workflows for accuracy.
• Provide staff training and issue resolution with IT/EMR support.
• Collaborate with Horizons staff to align software with service delivery.

Skills

Enterprise applications

Troubleshooting

Programming basics

Technical documentation

Technology trends

Database querying

Analytical skills

Customer service

Education

Bachelors in Computer Science or Information Systems

3 years equivalent work experience

Tools

SQL Reports

Crystal Reports

EMR systems

Job description

Job Summary

Location: Horizons Reno County

Full Time Equivalent (FTE): 1

The functions and responsibilities are to work cooperatively with HIM Director to: Assist in the management Horizons’ EMR, and other software applications to fit staff needs. Evaluate workflows and ways to utilize the system to increase staff productivity. Conduct testing, locate potential problems, and solve them in an efficient manner. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.

Benefits

• Paid Parental Leave
• Tuition reimbursement
• Paid time off
• Holiday premium pay
• Shift and weekend differential pay
• 401k with a $.50/$1.00 up to 6% employer match
• Medical, Dental, and Vision coverage
• Employee assistance program

Essential Functions

• Building forms and smart templates within the EMR
• Build SQL Reports and Crystal Reports as requested to gather.
• Maintain master document outlining functionality within the electronic health record.
• Testing of documents and workflows.
• Help staff troubleshoot issues and work with EMR Support Staff and IT to resolve problems.
• Create and maintain a training manual and training videos on appropriate utilization of the system.
• Assists with providing training to staff as needed.
• Works closely with all staff of Horizons Mental Health Center, especially staff providing direct services to consumers.
• Works particularly close with direct service staff in screening services and stabilization services.
• Manage software applications used by the agency in order to meet staff and consumer needs.

Minimum Knowledge & Skills Required

• In-depth, hands-on knowledge of and experience with various enterprise and desktop applications.
• Proven experience with troubleshooting principles, methodologies, and issue resolution techniques.
• Broad knowledge of programming languages and techniques.
• Able to develop and interpret technical documentation for training and end user procedures.
• Knowledge of trends in technology relating to software applications.
• Experience with building and maintaining databases for query and problem tracking.
• Ability to conduct research into software development and delivery concepts, as well as technical application issues.
• Highly self-motivated and directed.
• Ability to absorb new ideas and concepts quickly.
• Good analytical and problem-solving abilities.
• Ability to effectively prioritize and execute tasks in a high-pressure environment.
• Very strong customer service orientation.
• Good organization skills
• Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint, etc.)
• Working knowledge of computer functions.
• Additional training on related software as needed to perform the job duties.

Preferred Knowledge & Skills Required

N/A

Required Behavioral Skills

Integrity: A personal presence which is characterized by a sense of honesty and the willingness to do the right thing. The ability to role model and to promote the philosophy, mission, vision, goals and values of Hutchinson Regional Healthcare System.

Compassion: A personal presence which is characterized by a sense of caring that is reflected in a high level of empathy and customer service with all that we come in contact. Ability to manage conflict, consider other points of view, and offer alternative solutions without jeopardizing overall project direction and the ability to manage customer expectations.

Accountability: Demonstrated track record of ownership of situations, projects and issues. Able to work autonomously and have a high degree of flexibility to adapt to changing projects, priorities and work volumes.

Respect: Demonstrated ability to collaborate with a diverse population. Treat all internal and external customers with a positive, proactive service orientation.

Excellence: Strong communication and presentation skills with a proven ability to influence and lead teams to conclusion/decision making. Proven ability to think strategically but also must be able to lead day-to-day tactical processes. Demonstrated ability to manage and provide coaching and leadership on complex projects. Must be able to lead and/or facilitate process improvement.

Minimum Education and Experience Required

Bachelor’s Degree in the field of computer science, information systems or 3 years equivalent work experience.

Preferred Education and Experience

3 years of experience in information systems or computer science. Experience in mental health related field preferred but not required.

Required License/Registration/Certification

N/A

Preferred License/Registration/Certification

N/A

Equal Employment Opportunities

We provide equal employment opportunities Hutchinson Regional Healthcare System does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, marital status, veteran status, or any other status protected by applicable law. It is our policy to provide equal employment opportunities to all qualified individuals and to prohibit discrimination and harassment of any kind.

E-Verify Participation

We participate in E-Verify. We will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States. If E-Verify cannot confirm that you are authorized to work, we are required to give you written instructions and an opportunity to contact the Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before we can take any action against you, including terminating your employment. We will only use E-Verify once you have accepted a job offer and completed form I-9.

Mission, Vision, and Values

Our family, caring for yours. At Hutchinson Regional Healthcare System, the mission, vision, and values guide every action and decision. HRHS is committed to providing high-quality, compassionate care that supports the health and well-being of our community. More than a hospital, HRHS is a system of affiliate organizations working together with a common mission, vision, and values to serve a community of more than 65,000 residents in Reno County and surrounding communities with excellence and fulfilling a key responsibility as the largest employer in the area. We are committed to supporting the overall well-being of our team members and their families.

Benefits Overview

Some of the benefits we proudly offer are: Paid Parental Leave Tuition reimbursement Paid time off Holiday premium pay Shift and weekend differential pay 401k with a 6% employer match Medical, Dental, and Vision coverage Employee assistance program

Application Support

We are committed to providing an accessible and inclusive application experience for all candidates. If you need assistance completing your application, require a reasonable accommodation, or have questions about the process, please contact Human Resources at 620-665-2032. Our team is happy to help ensure you have the support you need to apply successfully. We provide equal employment opportunities and participate in E-Verify.