Empowering Senior Living: Resident Services Coordinator

RHF (Retirement Housing Foundation); Pasadena (CA); Sur place; USD 36 000 - 37 000; Plein temps

Avantages offerts par ce poste

Health insurance

Paid holidays and personal day

Vacation accrual

Sick leave

Retirement savings plan

Flexible Spending Account

Health Savings Account

Incentive compensation program

Employee assistance

Life Insurance

Résumé du poste

RHF (Retirement Housing Foundation) seeks a Service Coordinator in Pasadena, CA to support residents at Pilgrim Tower East. You will assess needs, connect residents with resources, and develop health and wellness programs to promote independence and quality of life.

The role emphasizes advocacy, coordination with community partners, and maintaining confidential records while liaising with residents and staff. A Bachelor's in a related field is preferred, with Chinese language skills a plus.

Qualifications

• Bachelor's degree in Gerontology, Human Services, Social Work, Psychology, Sociology, or a related field.
• Ability to speak, read, and write Chinese is preferred.
• Relevant work experience supporting older adults or individuals with disabilities will be considered.
• Knowledge of supportive services and community resources for older adults.
• Strong advocacy, problem-solving, communication, and interpersonal skills.
• Ability to maintain confidentiality and demonstrate sound ethical judgment.
• Ability to work effectively with residents, staff, service providers, and community partners.
• Strong organizational and time-management skills with the ability to work independently.
• Proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook.

Responsabilités

• Assess resident needs and connect residents with appropriate social, health, wellness, and community resources.
• Provide referrals, support, and advocacy while promoting resident independence and self-advocacy.
• Provide information and assistance during crisis situations and conflict resolution.
• Build relationships with community agencies and service providers to expand resources available to residents.
• Coordinate and monitor resident referrals, follow up on services, and maintain a current directory of community resources.
• Develop and coordinate educational, health, and wellness programs based on resident needs.
• Serve as a liaison between residents, management, staff, and community service providers.
• Maintain accurate and confidential records of resident interactions, referrals, and services.
• Prepare daily and monthly reports related to resident services and activities.
• Perform other duties as assigned in support of RHF's mission and the needs of the community.

Connaissances

Advocacy

Problem-solving

Communication

Interpersonal skills

Time management

Microsoft Office

Formation

Bachelor's degree in Gerontology, Human Services, Social Work, Psychology, Sociology, or related field

Outils

Microsoft Office

Description du poste

RHF (Retirement Housing Foundation) seeks a Service Coordinator in Pasadena, CA to support residents at Pilgrim Tower East. You will assess needs, connect residents with resources, and develop health and wellness programs to promote independence and quality of life.

The role emphasizes advocacy, coordination with community partners, and maintaining confidential records while liaising with residents and staff. A Bachelor's in a related field is preferred, with Chinese language skills a plus.