Empowering Peer Recovery Navigator & Care Liaison

Parkland Health and Hospital System (PHHS); Dallas (TX); Presencial; USD 45.000 - 65.000; Jornada completa

Descripción de la vacante

Parkland Health and Hospital System is seeking a Peer Recovery Navigator to deliver non-clinical activities that educate and engage individuals, families, and caregivers, connecting them to culturally relevant health services in Dallas. The role emphasizes peer support, navigation, and barriers to access.

Experience with WRAP or recovery models is preferred, and certification such as CPS is encouraged within six months of placement.

Formación

• Two years' experience as a Peer Recovery Navigator or Peer Specialist preferred.
• Knowledge of WRAP or Recovery Model of Treatment preferred.
• May have an equivalent combination of education and/or experience.

Responsabilidades

• Serves as a peer advocate, focusing on patients' needs, rights, confidentiality and cultural preferences.
• Identifies and addresses barriers to health care for health desperate populations and serves as a resource person for specific clinical and recovery care issues.
• Helps to negotiate desirable patient outcomes.
• Serves as a liaison between provider and patient/family to facilitate communication and services.
• Maintains telephone contact between patients and health-care providers.
• Coordinates care among providers (screening clinics, diagnosis centers, labs and allied health services), physician visits and other medical appointments.
• Coordinates transportation, child-care, elder-care, and respite services. Arranges translation services as necessary.
• Provides emotional support to alleviate fears of and barriers to accessing quality health care.
• Assists patient, family/caregiver in completing medical, financial and other forms for health care access and services.
• Assesses and assists with maintaining insurance coverage and medication financing.
• Motivates and educates individuals and families about preventive services and health literacy.
• Identifies ways to improve work processes and patient satisfaction and offers recommendations to supervisor.
• Stays abreast of developments in mental illness and/or substance use recovery by attending seminars and maintaining certification.

Conocimientos

Communication skills

Active listening

Empathy

Interpersonal skills

Team collaboration

Lived experience disclosure

Health literacy

Descripción del empleo

Parkland Health and Hospital System is seeking a Peer Recovery Navigator to deliver non-clinical activities that educate and engage individuals, families, and caregivers, connecting them to culturally relevant health services in Dallas. The role emphasizes peer support, navigation, and barriers to access.

Experience with WRAP or recovery models is preferred, and certification such as CPS is encouraged within six months of placement.