Family Peer Advocate & Resource Navigator

Endeavor Health Services; Buffalo (NY); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, dental, and company-paid eye/

401(k) with employer contribution

PTO, sick time, 10 paid holidays

Employee Assistance Program

Discounted pet insurance

Student loan forgiveness eligibility

Job summary

Endeavor Health Services is seeking a Family Peer Advocate to empower families navigating behavioral health resources in New York. The role leverages lived experience to support parents and guardians while collaborating with a multidisciplinary team.

You will identify family needs, facilitate support activities, and connect families to education and community services, promoting resilience and stability in the community.

Qualifications

• Life experience advocating for the needs of a child within systems such as mental health and education as a parent or guardian (NYS requirement).
• Verbal and written communication skills are necessary for advocacy, facilitating groups, and writing reports.
• Knowledge of community resources and familiarity with the child mental health system.
• Valid NYS driver license and access to a vehicle for community visits.

Responsibilities

• Attends conferences and meetings with parents to assist them in accessing services.
• Identifies problems that prevent families from accessing services and collaborates with providers to develop alternatives.
• Links families with school and community services.
• Supports families in adjusting to new services.
• Develops and implements activities to involve parents and families.
• Conducts Parent and Family Support Groups.
• Assists in developing and implementing consumer satisfaction measures for families.
• Gathers input and feedback from families.
• Monitors and records all contacts and services delivered.
• Ensures all required forms and documentation are completed.

Skills

Empathy

Advocacy

Communication

Public speaking

Job description

Endeavor Health Services is seeking a Family Peer Advocate to empower families navigating behavioral health resources in New York. The role leverages lived experience to support parents and guardians while collaborating with a multidisciplinary team.

You will identify family needs, facilitate support activities, and connect families to education and community services, promoting resilience and stability in the community.