Empowering Case Management Support for Youth & Families

Heartland for Children; Bartow (FL); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Excellent benefits package

Tuition assistance

Generous paid time off

Job summary

A non-profit organization in Bartow, Florida is seeking a Case Management Support professional to provide administrative assistance to the prevention and diversion team. Responsibilities include facilitating case transfers, maintaining positive working relationships, and supporting mental health connections for clients. A high school diploma is required, and a Bachelor's degree is preferred, along with customer service experience. The role offers excellent benefits including tuition assistance and generous paid time off.

Qualifications

• High School Diploma or GED required; Bachelor's preferred.
• One year experience in child welfare or related fields is preferred.
• Strong organizational skills and computer proficiency essential.

Responsibilities

• Provide administrative support to the prevention/diversion team.
• Maintain positive relationships with internal and external customers.
• Assist in case transfers and maintain tracking data.
• Create reports for management and assist with referrals.

Skills

Administrative organizational skills

Computer literacy

Customer service experience

Experience in the child welfare system

Education

High School Diploma or GED equivalent

Bachelor's degree in a related field

Job description

A non-profit organization in Bartow, Florida is seeking a Case Management Support professional to provide administrative assistance to the prevention and diversion team. Responsibilities include facilitating case transfers, maintaining positive working relationships, and supporting mental health connections for clients. A high school diploma is required, and a Bachelor's degree is preferred, along with customer service experience. The role offers excellent benefits including tuition assistance and generous paid time off.