Employment Specialist (Veterans Services)

Goodwill Industries of Orange County CA; Tustin (CA); On-site; USD 32,000 - 47,000; Full time

Job summary

Goodwill Industries of Orange County CA seeks a dedicated Veteran Services Job Placement Specialist in Tustin, CA. You will educate and advise local employers about job placement, training, and supporting program participants, with a focus on veterans’ success in Orange County.

You will maintain employer contacts, track progress, and help participants access essential resources to achieve employment. The role requires strong communication and organizational skills and a commitment to service.

Qualifications

• Bachelor’s degree in human services or related field is preferred or equivalent work experience.
• Excellent interpersonal and communications skills.
• Effective grammar, English and writing skills.
• PC proficiency in MS Office.
• Reliable transportation and a valid California driver’s license with insurance acceptable to Goodwill.

Responsibilities

• Establishes and maintains ongoing contact with veteran participants throughout Orange County and sources job opportunities.
• Determines employment readiness and assists participants in beginning full‑time job searches.
• Assist participants in accessing community resources (housing, healthcare, transportation) to support career goals.
• Maintain accurate case notes and reports as required by Cal JOBS and WARRIORSERVE.
• Meet job placement and retention targets while coordinating with community partners and employers.

Skills

Interpersonal skills

Verbal communication

Written communication

English grammar

Driver’s license

Education

Bachelor’s degree in human services or related field

Tools

MS Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Tustin, CA, US

2 days ago Requisition ID: 2544

Salary Range: $23.18 To $34.19 Hourly

Purpose of Position

Provide education and consultation to businesses regarding job placement, training, supervising, and supporting program participants. Conduct job placement activities leading to increased wages, self-sufficiency, self-esteem and other meaningful outcomes expressed by the veteran participant.

Duties and Responsibilities

Establishes and maintains ongoing contact with veteran participants throughout Orange County. Determines whether participants are employment-ready and can begin search for full-time employment. Assists Tierney Center Veterans Services (TCVS) participants in gaining the necessary skills to be employment-ready. Identifies issues such as housing, healthcare, substance abuse, etc., faced by program participants and provides necessary support and referrals. Assists participants in accessing community resources to aid them in the implementation of their career goals (i.e., transportation, advocacy, affordable housing, etc.). Responsible for accurate and timely case notes as required by Cal JOBS and WARRIORSERVE.

Maintains required contact with employers and worksite supervisors to monitor the progress of participants to ensure participant’s job success. Maintains activity and results reports, i.e. daily call reports and weekly work goals. Assumes a caseload of program participants ready for placement services as recommended by the Veterans Services Manager. Meets all job placement and job retention targets set by the Veterans Services Manager. Engages participants at varied locations in partnership and agreement with community agencies, college campuses, local churches, and military installations. Makes contacts within the business community in order to source jobs. Maintains information pertaining to jobs that are available and the prerequisites for those jobs. Evaluates program participant referrals and establishes an effective program plan for the accomplishment of employment goals. Assists participants with job leads discovery, completing & submitting job applications, accompanies participant to interviews, and assists in employer follow-up advocacy to secure interviews for job placement.

Analyzes labor market trends; performs ongoing prospecting of community job market to identify employment opportunities for participants. Facilitates meetings with program participants, and other professionals to develop career plans which reflect the participants' interests, preferences and choices. Coordinates job placement services with One Stop Comprehensive and Satellite centers and networks with other community employment providers. Maintains clear, standardized records of participants served, types of service, and results of all placement activity. Notifies Manager immediately of any problems with program participants or employers to resolve issues in a timely manner. Oversees career development support to improve job skills, wages, and productivity of participants served at the business site. Drives on company business as required

Minimum Job Requirements

Bachelor’s degree in human services or related field preferred; or equivalent work experience/education combined. Prior experience in direct job placement. Excellent interpersonal and communications skills. Effective grammar, English and writing skills. PC Proficiency in MS Office. Reliable transportation, a valid California driver’s license, and auto liability insurance acceptable to Goodwill’s insurance company.

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