Employment Specialist

International Rescue Committee; Tucson (AZ); On-site; USD 42,000 - 48,000; Full time

Benefits offered by this job

10 paid sick leave

10 U.S. holidays

20-25 days paid time off based on role

Medical insurance starting at $163/mo

Dental starting at $6.50/mo

Vision starting at $5/mo

Flexible spending accounts

403(b) retirement plan with employer 3

Disability and life insurance

Employee Assistance Program

Job summary

The International Rescue Committee (IRC) in Tucson seeks an Employment Specialist to support newly arrived refugees toward self-sufficiency through employment services, job placement, and career development. The role emphasizes employer outreach, candidate coaching, and accurate program reporting.

You will conduct intake, create employment plans, deliver both group and one-on-one job readiness sessions, and coordinate with employers to place clients in suitable roles while ensuring compliance

Qualifications

• Two years of related experience in case management, employment, job placement or business.
• Experience with US job search process and coaching clients through employment.
• Knowledge of Tucson job market preferred.
• Excellent English communication skills, both written and spoken.
• Bilingual ability desired for local client base.
• Ability to multi-task, prioritize and work with diverse teams.
• Valid driver’s license, insurance, and regular travel in service area.
• Must have or be eligible for Fingerprint Clearance Card.

Responsibilities

• Provide intake, assessment, and pre-employment orientation for eligible clients.
• Develop comprehensive employment plans for employable adults.
• Conduct group and individual job readiness training.
• Build relationships with area employers to identify opportunities.
• Guide clients through hiring processes and access opportunities.
• Monitor performance, wages, and employer satisfaction.
• Assist with unemployment benefits applications and weekly claims.
• Ensure timely compliance with reporting requirements.
• Participate in program meetings and team activities.
• Adhere to IRC policies and standards.

Skills

Case management

Job placement

Employer development

Client coaching

English fluent

Microsoft Office

Communication

Travel readiness

Tools

Microsoft Office

Job description

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

Job Overview

The Employment Specialist is responsible for managing the provision of services to assist newly arrived refugee clients to attain self sufficiency through employment. Specifically, the Employment Specialist provides services that include employer and market development, employment search, client and employer preparation, job placement, career enhancement, job training and assessment and follow-up, and enrollment assistance with Arizona Unemployment Insurance benefits. They are also charged with maintaining accurate and timely data collection for employment services and reporting on program deliverables.

Major Responsibilities

• Providing intake, assessment, and pre-employment/job readiness orientation to clients eligible for employment services.
• Developing comprehensive employment plans for each employable adult.
• Providing both group and one-on-one intense job readiness orientations that provide clients with the basic skills required to enhance their employability.
• Developing and cultivating long term relationships with area employers in order to identify appropriate employment opportunities for clients.
• Determining specific employment opportunities appropriate to clients and assisting clients in accessing these opportunities by guiding them through the hiring process.
• Monitoring job performance, wage level, and employer/employee satisfaction.
• Assisting clients and employers as necessary with post placement issues and continuing employment needs.
• Assisting clients with applying for Unemployment Insurance benefits and filing weekly claims.
• Ensuring timely and accurate compliance to all reporting requirements.
• Participating in all program meetings, staff development activities, and fully engaging as a member of the team.
• Complying with all policies, procedures and protocols of the agency.
• Other related duties as assigned.

Key Working Relationships

• Position Reports to: Employment Supervisor
• Internal contacts: IRC staff, interns and volunteers
• External contacts: Community partners, employers

Job Requirements

• At least two years of related experience in case management, employment, job placement and/or business.
• Demonstrated experience with the US job search process and the ability to coach clients effectively through the nuanced process of securing employment.
• Knowledge of the Tucson job market strongly preferred.
• Excellent communication skills, with fluency in written and spoken English.
• Bilingual ability in one of the predominant languages of the local client base is desired.
• Proven ability to contribute both independently and as a key team member, self- starter with excellent problem solving skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively.
• Proficient in Microsoft Office applications (Word, Excel, Outlook) and strong keyboarding skills and internet usage and research skills.
• Proven success achieving goals and working effectively with all levels of staff in a multicultural environment.
• Valid driver’s license, reliable vehicle with current insurance, and the ability to travel regularly throughout the service delivery area.
• Must have or be eligible to receive a Fingerprint Clearance Card.

Compensation

(Pay Rate: $20.97). Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

Working Environment

Standard office work environment, coupled with travel in and around the service delivery area. Work outside of traditional office hours may be required on occasion.

Professional Standards

All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.

Benefits

• 10 paid sick leave
• 10 U.S. holidays
• 20-25 generous paid time off based on role and tenure
• medical insurance starting at $163/month
• dental starting at $6.50/month
• vision starting at $5/month
• flexible spending accounts (healthcare, dependent care, and commuter)
• a 403(b) retirement savings plan with employer match (immediate vesting) along with a non-elective employer contribution based on age and years of service (3-year vesting)
• disability and life insurance
• an Employee Assistance Program (EAP) offering confidential counseling and support services for employees and their families.

Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.

The International Rescue Committee (IRC) helps people whose lives have been shattered by conflict and disaster to survive, recover and rebuild. We are trusted for our ability to reach people in the toughest places, put our clients at the center of everything we do, and - as an evidence-based organization - to relentlessly improve the impact we deliver for those we serve. If you’re ready to be part of a team that brings ingenuity, fortitude and optimism to making a lasting impact.

The IRC Way, our code of conduct, is founded upon our core values of Integrity, Accountability, Service and Equality. These values unite IRC staff around the world and keep our programs firmly directed towards the well-being of our clients while meeting the expectations of our donors as responsible stewards of their resources.