Employment Specialist

WhiteCap Search; New York (NY); On-site; USD 28,000 - 48,000; Full time

Job summary

Whitecap Search is partnering with a nonprofit human-services organization dedicated to supporting individuals facing challenges such as disability, poverty, homelessness, mental health needs, and other barriers to stability and independence. They are looking for an experienced Employment Specialist to support clients with job readiness and connecting them to employment resources.

The role requires maintaining records in compliance with federal, state, local, agency, and ACE program

Qualifications

• Bachelor's degree required.
• Experience assisting individuals with job search and employment education.
• MS Office and Excel experience required.

Responsibilities

• Maintain records in compliance with Federal, State, Local, agency, and ACE program requirements.
• Perform administrative and data management functions using AWARDS, ACE Portal, Microsoft Excel, and other systems to enter, update, track, and report information.
• Coordinate intake, enrollment, scheduling, appointments, calendars, groups, and follow-up communications.
• Prepare and maintain assessments, progress notes, employment documentation, reports and confidential records.
• Track participant status, outcomes, follow-ups, and milestones for reporting and monitoring.
• Communicate with participants, employers, staff and partners to facilitate services and maintain relationships.
• Support office operations through outreach, resource coordination, and maintaining referral databases.

Skills

Job readiness support

Client engagement

Record keeping

Education

Bachelor's degree

Tools

AWARDS

ACE Portal

Microsoft Excel

Job description

Whitecap Search is partnered with a nonprofit human-services organization dedicated to supporting individuals facing challenges such as disability, poverty, homelessness, mental health needs, and other barriers to stability and independence. They are looking for an experienced Employment Specialist to support clients with job readiness and connecting them to employment resources.

Responsibilities

• Maintain accurate and up-to-date records in compliance with Federal, State, Local, agency, and ACE program requirements, ensuring all documentation is complete and properly maintained.
• Perform administrative and data management functions using AWARDS, ACE Portal, Microsoft Excel, and other electronic systems to enter, update, track, and report participant and program information.
• Coordinate intake, enrollment, scheduling, appointments, participant calendars, group activities, and follow-up communications to support efficient daily program operations.
• Prepare and maintain assessments, progress notes, employment documentation, reports, spreadsheets, and other confidential records while ensuring accuracy and timely completion.
• Track participant status, employment outcomes, follow-up activities, retention information, and required milestones to support program reporting and performance monitoring.
• Communicate and coordinate with participants, employers, staff, multidisciplinary teams, and community partners to facilitate services, exchange information, address concerns, and maintain effective working relationships.
• Support overall office and program operations through community outreach, resource coordination, program presentations, employment-related documentation, and maintaining organized employer and referral databases.

Requirements

• Bachelor's Degree required.
• Must have experience with assisting individuals with job search and employment education.
• MS Office and Excel experience required.

Disclosure: The hourly rates and/or salaries listed may or may not reflect total compensation packages including bonus and fringe benefits, etc., nor are the advertisement(s) posted a guarantee of a certain compensation package for a position or bona fide offer of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.