Employment Specialist

CCTENN.com; Jackson (TN); On-site; USD 36,000 - 48,000; Full time

Job summary

Capitol City Residential Health Care is seeking an Employment Specialist to support individuals with IDD in obtaining and maintaining meaningful employment in the community. This field-based role combines direct service, advocacy, job development, coaching, and collaboration with families, employers, and interdisciplinary teams.

This full-time, non-exempt position involves regular travel to client homes and community locations, with a focus on discovery, resume support, interviews, and

Qualifications

• High School diploma or GED required; related degree preferred.
• Minimum 1 year of experience in supported employment, job coaching, or vocational services.
• Familiarity with ECF CHOICES and Medicaid waiver services preferred.
• Strong organizational and communication skills.
• Must pass background and credentialing checks.
• Valid driver's license and reliable transportation required.

Responsibilities

• Provide Discovery and Exploration services to identify vocational interests and strengths.
• Assist with job development including resume building, applications, mock interviews, and transportation planning.
• Support individuals during job searches, interviews, and onboarding.
• Deliver on-the-job coaching, task analysis, and skill-building support.
• Monitor job performance and collaborate with employers to ensure success.
• Maintain documentation and data collection per agency and funding requirements.
• Participate in Person-Centered Planning meetings, ISP development, and support teams.
• Educate employers and coworkers on accommodations and disability awareness.
• Maintain knowledge of community resources and labor market trends.
• Ensure services align with DIDD and TennCare policies.

Skills

Organizational skills

Communication skills

Independent work

Time management

Education

High School diploma or GED

Associate's or Bachelor's Degree in Human Services

Tools

Microsoft Office

Therapy software

Job description

Employment Specialist
Capitol City Residential Health Care

Reports to: Supported Employment Manager

Classification: Non-Exempt | Full-Time

Position Summary
The Employment Specialist supports individuals with intellectual and developmental disabilities
(IDD) in obtaining and maintaining meaningful, competitive, and integrated employment in the
community. This role involves direct service, advocacy, job development, coaching, and
collaboration with families, employers, and interdisciplinary teams.

Essential Duties and Responsibilities

• Provide Discovery and Exploration services to help individuals identify vocational interests and strengths
• Assist with job development including resume building, applications, mock interviews, and transportation planning
• Support individuals during job searches, interviews, and initial onboarding
• Deliver on-the-job coaching, task analysis, and skill-building support
• Monitor job performance and collaborate with employers to ensure success
• Maintain accurate documentation, progress notes, and data collection per agency and funding requirements (ECF CHOICES, 1915(c), etc.)
• Participate in Person-Centered Planning meetings, ISP development, and support teams
• Educate employers and coworkers on reasonable accommodations and disability awareness
• Maintain knowledge of community resources, labor market trends, and vocational rehabilitation services
• Ensure all services align with DIDD and MCO standards, TennCare policies, and internal procedures

Qualifications

• High School diploma or GED required; Associate's or Bachelor's Degree in Human Services Education, or related field preferred
• Minimum 1 year of experience in supported employment, job coaching, or vocational services
• Familiarity with ECF CHOICES, Discovery/Exploration, and Medicaid waiver services preferred
• Strong organizational and communication skills
• Ability to work independently and manage multiple caseloads
• Proficiency with electronic documentation and Microsoft Office or Therapy
• Must pass all background and credentialing checks as required by Capitol City and state regulations

Valid driver's license, reliable transportation, and proof of insurance required

Work Conditions

• This is a field-based position involving regular travel to client homes, workplaces, and community locations
• Flexible hours, including occasional evenings or weekends depending on participant needs
• Must be able to sit, stand, walk, and lift up to 25 lbs occasionally

Core Competencies

• Advocacy & Empowerment
• Community Engagement
• Disability Competency
• Confidentiality and Ethics
• Professionalism and Accountability