Employment Specialist

Canopy Northwest Arkansas; Fayetteville (AR); Hybrid; USD 47,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Retirement contribution

Cell phone stipend

Paid vacation 15-25 days

Paid federal holidays

Paid sick leave

Parental leave (12 weeks)

Remote work flexibility

Professional development opportunities

Job summary

Canopy Northwest Arkansas seeks an Employment Specialist to help refugees secure employment and advance economically through training and career pathways. You will build partnerships with workforce agencies, employers, and training providers to expand opportunities for participants. Grant funding may affect this position.

You will develop plans, identify training, and connect participants with mentors while maintaining thorough program records and performance metrics.

Qualifications

• Bachelor's degree or equivalent experience in a related field.
• Experience in refugee employment or workforce development is a plus.
• Ability to read and interpret employment program materials.

Responsibilities

• Conduct landscape analysis to identify career pathways with wage/skill growth.
• Develop and monitor Individual Employment Plans (IEPs) and pathways.
• Establish relationships with employers to expand opportunities.
• Identify training and credentialing opportunities aligning with needs.
• Recruit and connect mentors with participants as appropriate.
• Collaborate with businesses to support recruitment, onboarding, retention.
• Engage workforce partners and educational institutions to expand access.
• Maintain accurate program records of services and partnerships.

Skills

Communication

Networking

Cross-cultural sensitivity

Independent work

Team collaboration

Stakeholder engagement

Languages (Spanish, Swahili, etc.)

Education

Bachelor's degree

Refugee employment background

Job description

Canopy Northwest Arkansas | Fayetteville, AR

Reports To: Employment Services Manager
Type: Full-time
Compensation: $23 Hourly

Summary

The Employment Specialist will support refugees in securing employment and pursuing opportunities for economic advancement through training and career pathways. The Employment Specialist will build and maintain relationships with workforce development agencies, employers, community colleges, training providers, and other key stakeholders to expand employment and advancement opportunities for participants. This position is contingent upon grant funding.

Essential Duties and Responsibilities

• Conduct a landscape analysis to identify career pathways with clear opportunities for wage and skills growth, available training and bridge programs, potential funding resources, and barriers refugees may face in accessing these opportunities.

• Develop Family Self-Sufficiency Plans (FSSPs) and Individual Employment Plans (IEPs) and assist participants in establishing and achieving employment and career goals.

• Establish and maintain relationships with employers to identify workforce needs, expand employment opportunities, and support successful job placement and career advancement.

• Identify career advancement opportunities and connect participants with vocational training, credentialing, and other education and training opportunities that align with their goals and employer workforce needs.

• Recruit and match career and industry mentors with program participants, as appropriate.

• Work with businesses to provide information, resources, and training that support the successful recruitment, onboarding, and retention of refugee employees.

• Build and maintain relationships with workforce development agencies, educational institutions, training providers, and other community partners to expand participant access to employment and training opportunities.

• Maintain accurate and timely case files and program records documenting participant services, employer and community partnerships, referrals, training, and employment-related activities.

Supervisory Responsibilities

This position may supervise volunteers and interns.

Qualifications

• Ability to effectively communicate participant skills and qualifications to prospective employers and promote Canopy NWA's employment services within the business community.

• Understanding of the Arkansas job market and adult education and training programs.

• Experience in job development and coalition building are preferred, particularly in Arkansas.

• Ability to work independently and collaboratively as part of a team.

• Ability to build and maintain effective relationships and partnerships with diverse stakeholders.

• Ability to establish and maintain relationships with American Job Centers and other workforce development partners.

• Ability to read, analyze, and interpret general business and technical documents or instructions related to employment programs and businesses.

• Ability to contribute to program reporting by maintaining accurate data on employer relationships, workforce partnerships, participant services, and employment activities.

• Ability to facilitate training and workshops with workforce partners, employers, and other stakeholders.

• Demonstrated cross-cultural communication skills and ability to work effectively with individuals from diverse backgrounds.

• Ability to track and report program data accurately and consistently.

• Proficiency in one or more additional languages (Kinyarwanda, Swahili, Pashto, Dari, Arabic, Afrikaans, or Spanish) is preferred.

• Excellent written, verbal, and listening skills. English proficiency required.

• Must have and maintain a valid driver's license and provide proof of auto liability insurance.

• Other duties as required.

Education and/or Experience

Bachelor's degree (B.A./B.S.) from four-year college or university; or two years related experience and/or training; or equivalent combination of education and experience. Background in refugee employment is a plus.

Hours

Approximately 35 hours per week

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand and sit. The employee must occasionally lift and/or move up to 20 pounds.

Employee Benefits

The health and wellbeing of employees are part of the core values of Canopy NWA.

Canopy NWA offers the following comprehensive benefits package to full-time employees.

• Canopy NWA covers 100% of the employee premium for a health, dental and vision plan, an employer contribution to a retirement savings account, and a monthly cell phone stipend.
• Canopy offers 15-25 days of paid vacation depending on tenure, paid volunteer days, paid federal holidays, paid sick leave which may be used for both physical and mental health, and 12 weeks of fully paid parental leave.
• All employees have access to professional development opportunities.
• Employees may have the flexibility to work remotely one or more days per week, depending upon position.

Other

• Equipment used: computer, copy machine, cell phone

• Travel: Must have Driver's License and personal vehicle for client transport, interviewing trips, and visits with employers

• Work Hours/Shifts: varies. Work hours may fall outside normal 8 AM to 5 PM workdays in order to meet the needs of clients.