Employment Specialist

Excel Center

Baltimore (MD)

Hybrid

USD 66,793,000 - 83,582,000

Full time

5 days ago

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Job summary

Goodwill Industries of the Chesapeake is seeking an Employment Specialist in Baltimore, MD. The role combines career coaching, job placement, and employer engagement to help job seekers secure sustainable employment.

The ideal candidate is relationship-driven, organized, and motivated to help individuals overcome barriers to employment. This full-time position requires local travel and a valid Maryland driver’s license.

Qualifications

Bachelor's degree in Human Services, Human Resources, Marketing, Sales, Business, or a related field.
Minimum of two years of experience in job development, career coaching, employment services, recruiting, staffing, human services case management, or workforce development.

Responsibilities

Provide individualized employment support through career planning, job search, resume development, interview prep, and onboarding.
Conduct regular outreach and follow-up with participants seeking employment or maintaining employment.
Assist participants in accessing workforce resources, technology, and job search tools.
Match participants with opportunities aligned to their skills and goals.
Track progress and support placement and retention outcomes.
Develop and maintain relationships with employers for hiring opportunities.
Understand employer needs and workforce challenges to guide participants.
Conduct employer outreach via calls, visits, events, and networking.
Coordinate hiring events, information sessions, and candidate interviews.
Conduct job analyses and assess candidate suitability for placements.
Provide post-employment support to promote long-term retention.
Collaborate with workplace development staff to improve outcomes.
Maintain accurate case notes and placement records in databases.
Monitor progress toward individual and team performance goals.

Skills

Relationship-building

Communication

Coaching

Labor market knowledge

Organization

Case management

Attention to detail

MS Office

Job search tools

Education

Bachelor's degree in Human Services / related field

Tools

MS Office

Databases

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Employment Specialist

Regular Full Time Professionals Baltimore, MD, US

8 days ago Requisition ID: 5074

Salary Range: $23.31 To $29.14 Annually

Employment Specialist

Full-Time | Pay Range $23.31-$29.14

Help People Find Careers and Help Employers Find Talent

Goodwill Industries of the Chesapeake is seeking an Employment Specialist to connect job seekers with meaningful employment opportunities while building strong partnerships with employers throughout the community.

This role combines career coaching, job placement, employer engagement, and retention support to help individuals achieve long-term employment success. The ideal candidate is relationship-driven, organized, and passionate about helping people overcome barriers to employment and build sustainable careers.

What You'll Do

Provide individualized employment support to job seekers through career planning, job search assistance, resume development, interview preparation, and onboarding support
Conduct regular outreach and follow-up with participants seeking employment or working to maintain current employment
Assist participants in accessing workforce resources, technology, and job search tools
Match participants with employment opportunities that align with their skills, interests, and career goals
Track participant progress and support achievement of placement and retention goals
Develop and maintain relationships with employers to identify hiring opportunities for workforce development participants
Serve as a trusted workforce partner by understanding employer hiring needs, workforce challenges, and skill requirements
Conduct employer outreach through phone calls, site visits, networking events, and community engagement activities
Coordinate hiring events, employer information sessions, recruiting events, and candidate interviews
Conduct job analyses and assess candidate suitability to support successful job placements
Provide post-employment support to employers and employees to promote long-term retentionAddress workplace concerns through coaching, problem-solving, and conflict resolution
Conduct regular follow-up contacts with employers and participants following placement
Collaborate with workplace development staff to improve participant readiness and employment outcomes
Maintain accurate case notes, placement records, retention documentation, and participant activity in organizational databases
Monitor progress toward individual, team, and organizational performance goals
Prepare reports and outcome data as required
Participate in team meetings, planning activities, and continuous improvement efforts

What We're Looking For

Required Qualifications

Bachelor's degree in Human Services, Human Resources, Marketing, Sales, Business, or a related field
Minimum of two years of experience in:
- Job development
- Career coaching
- Employment services
- Recruiting
- Staffing
- Human services case management
- Workforce development

Preferred Qualifications

Experience in staffing, recruiting, workforce development, or employment services
Experience working with individuals facing barriers to employment
Knowledge of local labor market trends and employer hiring practices

Knowledge, Skills & Abilities

Strong relationship-building and customer service skills
Excellent verbal and written communication abilities
Ability to coach, motivate, and support job seekers from diverse backgrounds
Understanding of labor market trends, career pathways, and employment practices
Strong organizational and time-management skills
Experience with case management and outcome tracking
Ability to manage multiple priorities while maintaining attention to detail
Proficiency with Microsoft Office, databases, and online job search tools
Results-driven mindset focused on participant and employer success

Why Join Goodwill?

At Goodwill Industries of the Chesapeake, you'll help individuals transform their lives through employment while building partnerships that strengthen local businesses and communities.

What You'll Love About This Role