Career Coach & Employer Partnerships Specialist

Excel Center; Baltimore (MD); Hybrid; USD 66,793,000 - 83,582,000; Full time

Job summary

Goodwill Industries of the Chesapeake is seeking an Employment Specialist in Baltimore, MD. The role combines career coaching, job placement, and employer engagement to help job seekers secure sustainable employment.

The ideal candidate is relationship-driven, organized, and motivated to help individuals overcome barriers to employment. This full-time position requires local travel and a valid Maryland driver’s license.

Qualifications

• Bachelor's degree in Human Services, Human Resources, Marketing, Sales, Business, or a related field.
• Minimum of two years of experience in job development, career coaching, employment services, recruiting, staffing, human services case management, or workforce development.

Responsibilities

• Provide individualized employment support through career planning, job search, resume development, interview prep, and onboarding.
• Conduct regular outreach and follow-up with participants seeking employment or maintaining employment.
• Assist participants in accessing workforce resources, technology, and job search tools.
• Match participants with opportunities aligned to their skills and goals.
• Track progress and support placement and retention outcomes.
• Develop and maintain relationships with employers for hiring opportunities.
• Understand employer needs and workforce challenges to guide participants.
• Conduct employer outreach via calls, visits, events, and networking.
• Coordinate hiring events, information sessions, and candidate interviews.
• Conduct job analyses and assess candidate suitability for placements.
• Provide post-employment support to promote long-term retention.
• Collaborate with workplace development staff to improve outcomes.
• Maintain accurate case notes and placement records in databases.
• Monitor progress toward individual and team performance goals.

Skills

Relationship-building

Communication

Coaching

Labor market knowledge

Organization

Case management

Attention to detail

MS Office

Job search tools

Education

Bachelor's degree in Human Services / related field

Tools

MS Office

Databases

Job description

Goodwill Industries of the Chesapeake is seeking an Employment Specialist in Baltimore, MD. The role combines career coaching, job placement, and employer engagement to help job seekers secure sustainable employment.

The ideal candidate is relationship-driven, organized, and motivated to help individuals overcome barriers to employment. This full-time position requires local travel and a valid Maryland driver’s license.