Employment Program Manager

Goodwill Industries of Eastern North Carolina, Inc.; Hillsborough (NC); On-site; USD 47,000 - 57,000; Full time

Benefits offered by this job

Health insurance

Dental coverage

Retirement plan

Job summary

Goodwill Industries of Eastern North Carolina, Inc. is seeking an Employment Program Manager to lead operations at its Hillsborough center. The role focuses on achieving sales and production goals while supervising staff, with weekend work common for this exempt position.

The EPM reports to the co-management and leadership team, ensures safety culture, and delivers excellent service to donors. Salary is $52,000 per year, with health, dental, and retirement benefits.

Qualifications

• Minimum of one year supervisory experience.
• Experience in a retail and/or production environment a plus.
• Valid North Carolina Driver's License (NCDL) is required.

Responsibilities

• Meet budgeted sales and production goals.
• Supervise up to 12 staff members.
• Collaborate with the organization's co-management & leadership team across 43 Employment Program Centers.
• Foster a robust safety culture and deliver excellent service to donors.

Skills

Supervisory experience

Job description

Employment Program Manager

Location: Hillsborough

520 Hampton Pt, Hillsborough, NC 27278

Full-time

Posted: September 12, 2026

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We at Goodwill Industries of Eastern North Carolina, Inc. believe that every person has the opportunity to achieve his/her fullest potential and participate in and contribute to all aspects of life. Goodwill works to enhance the dignity and quality of life of individuals and families by strengthening communities, eliminating barriers to opportunity and helping people in need reach their full potential through learning and the power of work.

The retail division of Goodwill Industries of Eastern North Carolina, Inc. (GIENC) is responsible for generating the revenue necessary to support the organization's mission. The Employment Program Manager (EPM) is part of a co-management & leadership team found throughout the organization's 43 Employment Program Centers. Tasked with meeting budgeted sales and production goals, EPMs may supervise up to 12 staff members. Alignment with the organization's values and ethics, the ability to embrace a robust safety culture and desire to provide excellent service to donors ensures that management creates an environment conducive with success.

The EPM position is an exempt position, often requiring weekend work. Salary is $52,000 per year. Benefits package includes health, dental and retirement. Applicant must have a minimum of one year supervisory experience (experience in a retail and/or production environment a plus). A valid NCDL is required. EOE/Drug-free Workplace.