Employment Operations Coordinator

Orange Grove Center; Chattanooga (TN); On-site; USD 39,000 - 45,825; Full time

Job summary

Orange Grove Center in Chattanooga, TN is looking for a full-time manager for the Employment Services Department. This role is crucial in ensuring successful operations and staff management, focusing on the empowerment of individuals with disabilities.

The ideal candidate will have a Bachelor's degree, supervisory experience, and a commitment to workplace diversity. Responsibilities include supervising teams, maintaining budgets, and fostering community inclusion.

The position offers a salary range of $39,000 to $45,825 per year.

Qualifications

• Bachelor’s degree required; Master’s degree preferred.
• Experience supporting people with IDD is required.
• At least 3 years of supervisory experience required.

Responsibilities

• Manage operations and progress of Employment Services.
• Supervise employment support teams and ensure quality service.
• Monitor compliance with departmental budget and policies.

Skills

Supervisory experience

Strong communication skills

Problem-solving

Organizational skills

Interpersonal skills

Education

Bachelor's degree

Master's degree (preferred)

Job description

Job Details

Location: Head Quarters - Chattanooga, TN 37404
Position Type: Full Time
Salary: $39,000.00 - $45,825.00 per year
Shift: Morning

Position Summary

This position will manage and monitor operations and progress toward goals and outcomes of the Employment Services Department, specifically as regards small group and one-to-one employment services. This includes the development and efficient staffing and operational management of small group employment and one-to-one individual sites, tracking service satisfaction and consistent communication with OGC employment partners. Promotes the benefits of workplace diversity and community inclusion for people with disabilities and ensures commitments to the people we support, and our partner community employers are fulfilled by promoting excellence in program services and person-centered practices.

Essential Duties/Responsibilities

• Model and promote an Employment First philosophy consistent with person-centered principles and practices of the organization.
• Build positive, productive relationships with employment services recipients and staff.
• Assure Employment Team members are motivated and accountable to provide excellent, prompt service to people supported and OGC’s employment partners.
• Adhere to all regulations and policies of all regulatory bodies.
• Serve as the administrative oversight of department documentation, including time sheets, billing calendars, task analyses, staffing plans, job placement reports, vehicle inspection reports, unannounced supervisory visits at Small Group work sites, and HR reporting.
• Monitor and ensure adherence to the departmental budget.
• Monitor daily notes for quality, ensuring all activities and data on the individuals’ actions and outcomes are accurately noted.
• Ensure all staff are trained according to program and OGC requirements.
• Attend all assigned trainings, staff meetings, and committee meetings as necessary.
• Perform additional assigned duties as needed to achieve program success.

Supervisory Requirements

• Supervise small-group, one-to-one employment support supervisory and direct support teams, including direct supervision of Assistant Coordinator, Small-Group Manager, and Team Leader.
• Develop and complete tasks independently and as part of a team.
• Initiate work on tasks independently.
• Understand person-centered practices and the importance of people with IDD being active participants in their communities.
• Maintain excellent organizational/administrative skills.
• Exhibit strong interpersonal, verbal, and written communication skills.
• Thrive in a dynamic problem-solving environment.

Qualifications

• Bachelor’s degree required; Master’s degree preferred. Experience supporting people with IDD and competent, efficient computer skills are required.
• At least 3 years of supervisory experience required.
• Must have or complete TRN training and complete the ACRE Pro Work Works within one year of hire date, and other state-mandated training requirements.

Physical Requirements

Health must allow efficient accomplishment of assigned duties and responsibilities. Physical examination, TB skin test and drug screen are required. Work Capacity addendum is attached.

Additional Requirements

• Maintain a valid driver’s license (with F-Endorsement if from Tennessee) and current auto insurance.
• Pass a criminal background check.
• Be able and willing to meet the demands of a flexible schedule, including off-hour and weekend work when needed.
• Have a reliable personal vehicle capable of transporting up to four individuals, including the driver.