Employee Services Generalist II

Columbus Water Works; Columbus (GA); On-site; USD 62,000 - 77,000; Full time

Job summary

Columbus Water Works in Columbus, GA is seeking an Employee Services Generalist II to support recruitment, onboarding, HRIS, and employee relations within the Employee Services Department. This role emphasizes handling confidential information with discretion, administering orientation, maintaining records, and partnering with hiring managers to fill vacancies.

The position requires strong computer skills, attention to detail, and the ability to manage multiple projects in a fast-paced

Qualifications

• Advanced knowledge of database programs and HRIS systems.
• Proficiency with Microsoft Office applications (PowerPoint, Excel, Word).
• Knowledge of HR laws (FMLA, FLSA) and employment practices.

Responsibilities

• Coordinate recruitment and applicant tracking; support onboarding and orientation.
• Maintain confidential personnel records and HRIS data; generate reports.
• Assist in employee relations, benefits enrollment, and training materials.

Skills

HRIS systems

MS Office

Data privacy

Communication

Interpersonal skills

Policy understanding

Education

Bachelor's Degree in Human Resources/Business

Tools

Microsoft Office Suite

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Employee Services Generalist II

Full Time Professional Columbus, GA, US

Salary Range: $61,577.82 To $76,970.89 Annually

SUMMARY:Performs technical and administrative work in support of the CWW Recruitment Program and Employee Services Department. Responsibilities include recruitment and hiring, internal promotions, community outreach, onboarding and new employee orientation, maintenance of job descriptions and confidential personnel records, personnel actions, HRIS support, employee inquiries, reporting and research, and coordination of Employee Services programs. Work involves handling highly confidential and sensitive information, requiring a high degree of discretion, sound judgment, and professionalism. Directly supports Columbus Water Works Vision, Mission and Strategic Initiatives.

ESSENTIAL DUTIES AND RESPONSIBLITIES includes the following: (Other duties may be assigned)

• Responsible for coordinating the organization’s recruitment program, including reviewing and processing employment applications, tracking applicant flow and Aff…
• Partners with hiring managers throughout the recruitment and selection process to identify staffing needs, recruit, screen, interview, and select qualified candidates for vacant positions. Ensures recruitment activities support organizational human resources programs and comply with equal employment opportunity and career development initiatives.
• Coordinates and conducts pre-employment screenings, including background checks, MVR reviews, credit checks, physicals, reference checks, and employment verification. Reviews screening results and makes hiring eligibility recommendations; conducts new employee benefits and enrollment orientations and prepares employment‑related correspondence.
• Maintains recruitment, turnover, temporary staffing, and required statistical reports; compiles and analyzes workforce data to support benchmarking and strategic performance measures.
• Builds and maintains relationships with external recruiting partners and community organizations to attract qualified candidates, including career fairs, educational institutions, the Department of Labor, Goodwill Career Centers, Georgia JobTIPS, and Fort Moore’s Transition Assistance Program.
• Coordinates employee resignations and terminations with managers and supervisors, ensuring completion of disciplinary documentation, Payroll Status Reports, out-processing, Georgia Department of Labor requirements, company property recovery, and pension administrator notifications.
• Maintain I-9 verification files and quarterly audits to ensure compliance.
• Responsible for updating and maintaining new employee orientation materials and agendas; schedules, coordinates, and facilitates orientation sessions.
• Maintain the confidentiality and security of sensitive employee, applicant, and organizational information in accordance with applicable laws, policies, and established procedures.
• Provides verification of employment as appropriate.
• Provides additional support in maintenance of the HRIS system and related files in the update of employee records to reflect changes in personnel data, compensation, benefits, performance reviews, new hire data, termination date and reasons, and training records
• Creates documents for training, presentations, or company distribution.
• Assists in administrative support in the implementation of various programs and projects in relation to human resource functions, such as Wellness Program, Safety and Workers' Compensation Program, Health and Benefits Fair, etc.
• Regular and predictable attendance is required.
• Performs all other duties as assigned.

SUPERVISORY RESPONSIBILTIES:

None. Work is performed under limited supervision. Incumbent must be able to exercise independent judgment and initiative in making decisions.

QUALIFICATION REQUIREMENTS:

• Advanced knowledge of computer database programs and HRIS systems
• Must possess technical proficiency in computer operations and software, to include Microsoft applications (PowerPoint, Excel, Word, etc.)
• Working knowledge of or the ability to learn, understand and interpret Human Resource Law to include the Fair Labor Standards Act, Family and Medical Leave Act, Uniformed Services Employment and Reemployment Rights Act and general employment practices, policies and procedures.
• Knowledge of Aff…
• Good knowledge and strong understanding of Human Resources roles, functions, processes and programs, thorough knowledge of modern office practices and procedures
• Ability to establish and maintain effective working relationships with employees and the general public
• Ability to present ideas and information in a clear and concise manner
• Ability to establish priorities and manage multiple projects
• Ability to maintain files, records, and reports
• Ability to operate general office equipment, to include computer, copy machine, fax machine, multiple database programs, and calculator.
• Good communication and customer service skills.
• The requirements listed are representative of the knowledge, skills, and/or abilities required.

EDUCATION and/or EXPERIENCE:

• Bachelor's Degree from an accredited college or University with emphasis in Human Resources, Business or General Administration with a minimum of three (3) years human resources experience with emphasis in talent acquisition and recruitment is preferred or a minimum of five (5) years of human resources experience with emphasis in talent acquisition and recruitment as an equivalent combination of education, skills and experience required.
• Must possess solid experience in recruitment and interviewing; possess strong interpersonal and communication skills; must be familiar with equal employment opportunity and affirmative action programs, policies and procedures required.

REASONING ABILITY:

Ability to solve practical problems; ability to exercise independent decision making; ability to interpret and explain general policies and procedures; ability to effectively interface with the general public, department managers, and co-workers.

CERTIFICATES, LICENSES, AND REGISTRATIONS:

Must possess a valid drivers' license.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to reach with hands and arms. The employee is frequently required to stand, walk, use hands to finger, handle or feel objects, tools or equipment, stoop, kneel, crouch; talk and hear.

The employee must occasionally lift and be able to move object of up to ten pounds; specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

WORK ENVIRONMENT.The work environmental characteristics described here are representative of those the employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee regularly works in an office environment. The noise level in the work environment is usually moderate.