Employee Relations Talent Partner

Lever, Inc.; Philadelphia (Philadelphia County); On-site; USD 73,000 - 83,000; Full time

Benefits offered by this job

Signing bonus: $3,000

Job summary

Mastery is seeking an Employee Relations Talent Partner to advocate for employee success, spanning retention, development, and well-being across our campuses. You will support HR inquiries, ensure fair policy application, and guide leaders in engagement and performance processes.

You will handle data analysis, onboarding support, and confidential HRIS activities, reporting to the Senior Director of Human Resources. Travel to campuses is required.

Qualifications

• Minimum three years of HR management, HR operations or HRIS experience.
• Bachelor's degree in management, business or related field with HR concentration.
• HRCI/SHRM certification strongly preferred; knowledge of PA/NJ employment law is a plus.

Responsibilities

• Acts as main HR contact for assigned campuses, providing guidance to employees and leaders.
• Supports engagement, conflict resolution, and career development to foster inclusion.
• Gathers and analyzes data to address retention and engagement factors.
• Coordinates performance reviews with leadership to support growth and recognition.
• Conducts investigations and monitors disciplinary practices across campuses.
• Serves as employee advocate to attract and retain talent.
• Analyzes HR metrics and prepares leadership reports on retention and engagement.
• Supports onboarding, engagement, and performance processes to ensure fairness.
• Maintains knowledge of labor laws to ensure compliant HR policies.
• Travels between network campuses as required by role.

Skills

Data analysis

Strong communication

Project management

Stakeholder management

Microsoft Office

Travel readiness

Education

Bachelor's degree in management (HR)

HRCI/SHRM certification

Master's degree in HR or related field

Job description

Position Summary

The Employee Relations Talent Partner (ERTP) is a dedicated advocate for employee success, focusing on creating a supportive work environment that emphasizes retention, development, and well-being. In partnership with assigned campuses, the ERTP supports employee relations, performance review coordination, engagement efforts, and ensures HR policies are applied fairly, transparently, and consistently. This role empowers leaders to address HR matters with a focus on employee advocacy. The ERTP also serves as a primary contact for HR inquiries and provides essential HRIS support and data analysis with a commitment to confidentiality and accuracy. This role reports to the Senior Director of Human Resources.

Duties and Responsibilities

• Acts as the main point of contact for HR inquiries for their assigned campuses, providing accurate information and guidance to employees and leaders, reinforcing an open-door approach to HR support.
• Supports leaders/managers in fostering engagement, conflict resolution, and career development to create an inclusive and supportive workplace.
• Assists in the rollout of retention-focused initiatives, gathering and analyzing data to address factors impacting
  employee satisfaction and engagement.
• Coordinates with the Sr. Director of Human Resources to manage annual performance reviews, ensuring resources
  support employee growth, development, and recognition.
• Conducts investigations and monitors disciplinary practices and trends throughout the network and assigned
  campuses
• Serves as the employee advocate to attract and retain talent
• Collects and analyzes data related to the employee experience and life cycle
• Conducts analysis of HR metrics to identify trends, providing reports that inform leadership decisions on employee
  retention and engagement.
• Manages HR projects aimed at improving employee experience, engagement, and services, ensuring key
  stakeholders are regularly informed of progress.
• Supports, analyzes, and informs onboarding, engagement, and performance management processes to ensure
  equity
• Maintains knowledge of relevant labor laws and certification requirements to ensure HR policies are compliant and
  supportive of employee rights.
• Engages in cross-training and support within the HR department, fostering a collaborative environment focused on
  employee-centered practices.
• Completes other duties and special projects as assigned. Assists in the rollout of retention-focused initiatives, gathering and analyzing data to address factors impacting employee satisfaction and engagement.
• Coordinates with the Sr. Director of Human Resources to manage annual performance reviews, ensuring resources support employee growth, development, and recognition.

Qualifications

• Exceptional organization skills – a detail-oriented approach to multi-task and meet deadlines under pressure
• Strong aptitude for data collection and analysis as well as ability to manage data platforms or portals
• Ability to be agile and creative, with solid problem-solving skills
• Excellent communication, public relations, and interpersonal skills both orally and in writing
• Comfort and demonstrated ability to successfully facilitate and engage various size groups or audiences Strong inter-personal skills and customer-service orientation
• Self-starter, with the ability to work well independently, as well as with a team
• Ability to manage complex projects and prioritize appropriately
• Skilled in Microsoft Office suite (Excel, Word, Access, PowerPoint)

Education and Experience

• A minimum of three (3) years of relevant, full-time, progressively more responsible experience in Human Resources Management, HR Operations, HRIS, HR Compliance, or other relevant HR-focused area
• Bachelor's degree in management (w/ concentration in HR), Business Administration (w/ concentration in HRM, Organizational Behavior, Industrial Relations, Organizational Development, and/or Leadership), Psychology, or other related field
• HRCI and/or SHRM certification strongly preferred
• Broad knowledge and experience in employment law, compensation, organizational development, employee relations, and/or training and development
• Working knowledge of Pennsylvania and New Jersey regulations and employment law strongly preferred
• Experience in under resourced communities or other educational setting a plus

Other Requirements

• Ability to physically perform the essential duties of the role as outlined above, and to work in the environmental conditions required, such as traveling to network campuses, monitoring and interacting with students, in-person facilitation of trainings, etc.;
• This role may require frequent travel between multiple locations. Reliable transportation is essential to fulfill job responsibilities.

Salary and Bonus Information

External candidates hired for this role are eligible for a $3,000 signing bonus!

The Employee Relations Talent Partner at Mastery can expect a starting salary between $73,300 - $82,900 based on education and experience, with opportunities for growth as your career progresses. Each offer is made in alignment with Mastery’s compensation philosophy and commitment to pay equity, ensuring fairness and consistency across our team.