Employee Relations Manager

Live; Baltimore (MD); On-site; USD 100,000 - 110,000; Full time

Job summary

Live is seeking an experienced Employee Relations Investigator in Baltimore/Kansas City/Arlington to conduct independent HR investigations, prepare detailed reports, and collaborate with leadership to implement resolutions. You will review findings with stakeholders and draft policies, while maintaining strict confidentiality and driving improvements in workplace culture.

Required are 8–10+ years in employee relations with 3+ years in investigations, plus SHRM-CP or equivalent certification.

Qualifications

• 8–10+ years of employee relations experience with at least 3 years focused on workplace investigations
• Comprehensive knowledge of FLSA, Title VII, ADA, FMLA, and Worker's Compensation
• Excellent written, verbal and presentation skills; able to communicate with executives
• Proficient computer skills: MS Word, Excel, Outlook, PowerPoint
• Willingness to travel and work nights/weekends as needed
• Spanish proficiency preferred but not required

Responsibilities

• Conduct independent HR investigations of varying complexity
• Prepare clear, concise reports with findings and recommendations
• Review findings with stakeholders and discuss resolutions
• Collaborate to implement resolutions and draft related policies/docs
• Maintain confidentiality and integrity throughout investigations
• Identify trends to inform leadership and improve workplace culture

Skills

Communication skills

Analytical skills

Relationship building

Travel readiness

Presentation skills

Problem solving

Team collaboration

Education

SHRM-CP or equivalent

Tools

MS Word

Excel

Outlook

PowerPoint

Job description

• Conduct independent investigations of HR-related concerns of varying degrees of complexity to thoroughly fact-find, reach investigative conclusions, recommend resolutions and mitigate risk to the business within prescribed timeframes.
• Prepare clear and concise investigation reports with findings, conclusions, and recommended resolutions, consistent with company standards.
• Participate in meetings with applicable stakeholders to review investigation findings and debate recommended resolutions.
• Collaborate with applicable stakeholders to ensure implementation of agreed upon resolutions and necessary follow-up, including, but not limited to, drafting policies, disciplinary memos, and other written materials.
• Maintain confidentiality and integrity throughout the investigative process .
• Identify trends and provide insights to executive leadership improve workplace culture and reduce risk.

Qualifications:

• 8-10+ years employee relations experience with at least 3 years primarily focused on workplace investigations, preferably in the hospitality industry.
• Comprehensive knowledge of related federal, state employment laws/regulations including FLSA, Title VII, ADA, FMLA, and Worker's Compensation.
• Excellent written, verbal communication, and presentation skills and ability to effectively communicate with all levels of management and across all functional areas, particularly executive levels.
• Excellent computer skills including MS Word, Excel, Outlook, and PowerPoint.
• Ability to apply reason and logic to complex situations.
• Creativity, innovation and the ability to solve problems and generate viable solutions.
• Ability to build solid relationships at all levels and influence collaborative outcomes, and particularly facilitation skills.
• Self-motivated and with excellent attention to detail and accuracy.
• Strong analytical and organizational skills.
• Consistent demonstration of ownership and accountability (driven to “do the right thing”).
• Able to work well in a fast-paced, team-oriented, and intense environment.
• Able to travel and work nights and weekends, based on the needs of the business.
• Spanish proficiency preferred, but not required.

Education and Qualifications:

• SHRM-CP or equivalent certification.

The position can be based in Baltimore, Maryland, Kansas City, Missouri, or Arlington, Texas.

Compensation: The compensation range for this position is $100,000 - $110,000 annually. Eligible employees are entitled to a comprehensive benefits package following the required eligibility period, which includes:

• Health, dental, and vision insurance
• Personal and vacation time
• 401(k) plan with employer match

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.