Employee Relations Specialist (Talent Support Specialist)

DriveTime; Tempe (AZ); Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Hybrid work model

Health insurance (medical, dental, & V

401(k) employer contributions

Life insurance

Short/long-term disability

Growth opportunities

Tuition reimbursement

Wellness program

On-site gym

Team celebrations

Casual dress

Paid time off

Job summary

DriveTime is seeking an Employee Relations Specialist (Talent Support Specialist) to support managers and staff in maintaining a fair, engaging culture. You will advise leadership on policies, guide performance conversations, manage the Speak Up line, and handle Talent Support inquiries to ensure consistent employee experience.

The role emphasizes collaboration with Leave, Legal, and Benefits teams, prioritizing projects and delivering timely solutions in a hybrid work environment with on-site

Qualifications

• 2+ years of HR experience in Employee Relations.
• Bachelor's degree in Human Resources or related field.
• MS Office skills (Excel, Access, Word).
• Knowledge of HRIS platforms such as Workday preferred.

Responsibilities

• Advise leadership on policies and practices to uphold core principles with fairness.
• Guide performance management conversations with managers and support internal reviews.
• Manage Speak Up line for employee concerns and suggestions.
• Receive and triage Talent Support inquiries via phone and email.
• Collaborate with Leave, Legal, Benefits and other Talent Support stakeholders.
• Prioritize Talent Support projects and meet deadlines.
• Perform other related duties as required.

Skills

Employee Relations

HR Policies

MS Office

HRIS (Workday)

Education

Bachelor's degree in Human Resources or related field

Tools

Workday

Job description

What’s Under the Hood

DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and improve the lives of our customers and our employees by placing a focus on putting the right customer, in the right vehicle, on the right terms and on their path to ownership.

The DriveTime Family of Brands spans across DriveTime, Bridgecrest and SilverRock. You can find us at the intersection of technology and innovation as we use our proprietary tools and over two decades of industry knowledge to redefine the process of purchasing, financing, and protecting your vehicle.

That’s Nice, But What’s the Job?

In short, as an Employee Relations Specialist (Talent Support Specialist) you will be an integral part of the Talent Support Team by supporting DriveTime’s managers and employees in maintaining a consistent, fair and engaging company culture.

In long, our Employee Relations Specialist (Talent Support Specialist) is responsible for:

• Advisingleadership on company policies and practices to ensure our core principles are upheld through consistency, fairness and a “doing the right thing” mentality while balancing business and employee needs

• Partnering directly with managers across all departments to guide performance management conversations, address employee concerns, and support internal reviews with a thoughtful, fair, and people-first approach.

• Managing the company’s Speak Up line to assist employees with workplace suggestions, challenges and questions

• Receiving and fielding phone calls and email tickets related to Talent Support from management and employees.

• Partnering with appropriate parties on Talent Support related issues: IE: Leave, Legal, Benefits, etc.

• Prioritizing Talent Support projects while meeting specific deadlines.

• Performing other related duties as required and assigned.

The Specifics.

• Must have a minimum of 2 years HR professional experience in Employee Relations.

• Bachelor's degree in Human Resourcesor related field.

• Intermediate Microsoft Office Suite skills (Excel, Access, Word, etc.).

• Preferable but not mandatory to have knowledge in HRIS platforms such as Workday.

So What About the Perks? Perks matter

• Wetake a hybrid work approach,finding balance between the benefits of in-person and work-from-home environments. This position has an on-site expectation of a minimum of four days a week.

• Medical, dental, and vision, oh my!DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage.

• But Wait, There’s More.401(K), Company paid life insurance policy, short and long-term disability coverage to name a few.

• Growth Opportunities.You grow, I grow, we all grow! But seriously, DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year.

• Tuition Reimbursement.We’re as passionate about your professional development as you are. With that, we’ll put our money where our mouth is.

• Wellness Program.Health is wealth! This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities!

• Gratitude is Green.We offer competitive pay across the organization, because, well… money matters!

• In-House Gym.We want our employees to be the best versions of themselves. So come early, take a break in your day or finish strong with a workout!

• Give Us a Reason (or not), and We’ll Celebrate.Regardless of whether there is a holiday or not, we are finding ways to kick back and enjoy each other’s company outside of day-to-day work.

• Smart-Casual Dress.Come dressed in jeans (you’ll fit right in with the rest of us).

• Paid Time Off.Not just lip service: we work hard, to play hard! Paid time off includes (for all full-time roles) wellness days, holidays, and good ole' fashioned YOU time! For our Part-timers, don't fear you get some time too...vacation time is available - the more you work, the more you earn!

Anything Else? Absolutely.

DriveTime Family of Brands is Great Place to Work Certified! And get this: 90% of our rockstar employees say they feel right at home here. We could spend a lot of time having you read about ALL our awards, but we’ll save time (and practice some humility) just naming a few others; Comparably Awards: Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and don’t forget Phoenix Business Journal Healthiest Employers (okay, we’ll stop there)!

Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer.

And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment!