Employee Relations Manager

DriveTime Sales and Finance Company, LLC; United States; Hybrid; USD 85,000 - 115,000; Full time

Benefits offered by this job

Hybrid work with on-site 3 days a week

Medical, dental, vision insurance

401(k) and life insurance

Tuition reimbursement

Wellness program and discounts

Gym on-site

Paid time off

Job summary

DriveTime Family of Brands is seeking an Employee Relations Manager to partner with managers and employees to foster a fair, engaging culture. You will advise on policies, lead performance discussions, and drive data-informed improvements across the organization.

Join a national, hybrid work environment with dedicated Talent Support professionals. The role emphasizes coaching, policy consistency, and a people-first approach in a fast-growing company.

Qualifications

• 3–5+ years of progressive HR experience with focus on Employee Relations or advisory support.
• Bachelor’s degree or equivalent years of experience.
• Strong interpersonal and coaching skills to influence at all levels.

Responsibilities

• Advise and coach leaders on policies and employee relations to uphold core principles with fairness.
• Partner with managers across departments to guide performance conversations and reviews.
• Identify trends and recommend data-informed solutions for employees and business outcomes.
• Serve as primary contact for Talent Support inquiries with responsive, sound judgment.

Skills

Interpersonal skills

Coaching

Influence

Education

Bachelor's degree

Tools

Workday

Microsoft Office

Job description

What’s Under the Hood

DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and improve the lives of our customers and our employees by placing a focus on putting the right customer, in the right vehicle, on the right terms and on their path to ownership. The DriveTime Family of Brands spans across DriveTime, Bridgecrest and SilverRock. You can find us at the intersection of technology and innovation as we use our proprietary tools and over two decades of industry knowledge to redefine the process of purchasing, financing, and protecting your vehicle. That’s Nice, But What’s the Job?

In short, as an Employee Relations Manager (Talent Support Manager), you will be a key member of the Talent Support Team, partnering closely with DriveTime’s managers and employees to foster a consistent, fair, and engaging company culture while serving as a trusted advisor on employee‑related matters.

Responsibilities

• Advising and coaching leaders on company policies, practices, and employee relations matters to ensure core principles are upheld through consistency, fairness, and a “doing the right thing” mentality while balancing business and employee needs.
• Partnering directly with managers across all departments to guide performance management conversations, address employee concerns, and support internal reviews with a thoughtful, fair, and people‑first approach.
• Identifying trends in performance management and employee relations, and proactively recommending practical, data‑informed solutions that support both employees and business outcomes.
• Serving as a primary point of contact for Talent Support inquiries, ensuring questions and concerns are handled with responsiveness, sound judgment, and a high level of care.
• Collaborating cross‑functionally with Leave, Legal, Benefits, HRBPs, and other partners to provide aligned, compliant, and employee‑centered solutions.
• Managing and prioritizing multiple Talent Support initiatives and projects, ensuring timely delivery and alignment with business priorities.
• Contributing to continuous improvement of Talent Support practices, policies, and employee experience, while supporting additional responsibilities as needed.

Qualifications

• Minimum of 3–5 years of progressive HR experience, with a focus on Employee Relations or HR advisory support.
• Bachelor’s degree or equivalent years of experience required.
• Strong interpersonal and coaching skills, with the ability to influence and build trust at all levels of the organization.
• Solid judgment and problem‑solving skills, with a balanced approach to employee and business needs.
• Strong proficiency in Microsoft Office Suite (Excel, Word, etc.); experience with HRIS platforms such as Workday preferred.

Perks and Benefits

• Hybrid work approach with an on‑site expectation of a minimum of three days a week; we find a balance between the benefits of in‑person and work‑from‑home environments.
• Medical, dental, and vision insurance coverage; DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top‑tier healthcare coverage.
• 401(k), company‑paid life insurance policy, short and long‑term disability coverage to name a few.
• Growth opportunities: you grow, I grow, we all grow! DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year.
• Tuition reimbursement.
• Wellness program including self‑guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities.
• Competitive pay across the organization.
• In‑house gym.
• Corporate events to kick back and enjoy each other’s company outside of day‑to‑day work.
• Smart‑casual dress code; jeans are welcomed.
• Paid time off, including wellness days, holidays, and personal time for all full‑time roles; part‑time employees also earn vacation time based on hours worked.
• Great Place to Work Certified; 90% of our employees say they feel right at home here.
• Best Company for Diversity, Best Company Culture, Best Company Leadership (Comparably Awards) and Phoenix Business Journal Healthiest Employers.

Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug‑free, tobacco‑free workplace and an Equal Opportunity Employer. When it comes to hiring, we don’t just look for the right person for the job, we seek out the right person for DriveTime.

Buckle up for plenty of opportunities to grow in a professional, fun, and high‑energy environment! At the DriveTime Family of Brands, we don’t just sell cars – we create opportunities, improve lives, and have fun doing it. Through DriveTime, Bridgecrest, SilverRock, and GoFi, we’re shaking up the pre‑owned car industry with fresh ideas, cutting‑edge tech, and over 20 years of know‑how. From matching the right customer with the right vehicle to making financing simple, we put people in the driver’s seat – literally. We’re headquartered in Tempe, AZ, and Dallas, TX, but our impact stretches nationwide.